About this role
Job summary
Do you have a keen interest in health care?
Do you get job satisfaction from helping people?
We are currently looking for a receptionist to join our team. If you can work under pressure to high standards, have excellent interpersonal and communication skills, and can deliver a high quality of care in a busy professional environment, we would like to hear from you!
We have one position available for 13 hours per week.
Mon: OFF, Tues: 1430 to 1830, Weds: OFF, Thurs: 1300 to 1830, Fri: 0800 to 1130
PLEASE READ THE VACANCY PACK FOR DETAILS BEFORE APPLYING
Main duties of the job
To provide high quality reception and general office / administration tasks, relating to the Practices provision of excellent primary healthcare and the smooth, effective running of the Practice.
About us
Portsdown Group Practice covers the whole of Portsmouth from postcodes PO1 to PO7. We operate from 6 surgeries: Cosham Park House (PO6 3BG), Crookhorn Lane (PO7 5XP, Heyward Road (PO4 0DY), Kingston Crescent (PO2 8AL), Paulsgrove (PO6 4HJ), and Somerstown (PO5 4EZ).
We are our own Primary Care Network (PCN). We have Clinical Partners, Salaried GPs and a comprehensive Nursing and extended clinical team overseen by our Clinical Team Manager. The team consists of Nurse / Paramedic Practitioners, Registered Nurses, HCAs, MSK Physiotherapists, Podiatrist, Social Prescribers and Care Co-ordinators. The Pharmacy team consists of Clinical Pharmacists and Pharmacy Technicians.
The Practice is well established, financially secure and successful.
Job description Job responsibilities
To be a key member of the Practice reception team, working to ensure patients are greeted and navigated courteously and that all reception tasks and administration are completed within Practice policies in a timely manner.
Please see our comprehensive vacancy pack to the right (or at the very bottom if you are on a mobile), for the full job description and person specification, in order to complete your application.
Person Specification
Qualifications Desirable
Minimum GCSE in English & Maths (C/4 Grade and above) NVQ in Customer Service/Business Administration
Experience Essential
At least 6 months experience in a customer facing role Experience in a fast paced/busy working enviornment
Desirable
Primary Care experience Experience of resolving high conflict situations
Other Essential
This role is not eligible for sponsorship at any time. Do you currently, or will you at any point require sponsorship to work in the UK?
Desirable
Are you able to work the hours advertised on the vacancy pack in full: Tues 1430-1830, Thurs 1300-1830 and Fri 0800-1130?
Skills Essential
Excellent communication skills Understanding of confidentiality and data protection Attention to detail Ability to work under pressure whilst maintaining a professional manner Able to work without direct supervision Ability to work effectively as part of a team
Knowledge Essential
Confidence in using a computer
Desirable
Experience of clinical systems in healthcare
Employer details Employer name Portsdown Group Practice
Address Portsdown Group Practice
92 Kingston Crescent
Portsmouth
PO2 8AL
United Kingdom
Employer's website https://www.portsdowngrouppractice.co.uk/ (Opens in a new tab)