About this role
Job summary
ADHD Administrator We are looking to hire a committed ADHD Administrator to become part of our team. The chosen candidate will work closely with both clinical and administrative personnel, participating in daily interactions with patients, their families, and visitors. The individual in this role will assist in the efficient management of the ADHD backlog work, which includes handling referrals, organizing clinics, keeping accurate patient records, and helping to meet waiting time and activity targets across different boroughs. They will closely collaborate with the Lead MDT Coordinator and Administration Manager to deliver an effective and responsive administrative service to the ADHD team, ensuring that service delivery requirements are fulfilled. The post holder will be accountable for taking initiative and contributing to the enhancement of administrative systems for the ADHD Service, providing daily administrative and secretarial support to Consultants and doctors within the ADHD team.
Main duties of the job
To provide an effective administrative service to the Consultants and clinical staff within the ADHD Service. This will include providing administrative and pathway support for the London Adult ADHD Backlog Project, working closely with Tower Hamlets and City and Hackney ADHD services and the central Going Further Going Together team.
To work closely with the Lead Administrators to provide an efficient and responsive administrative provision to the teams ensuring service delivery is met.
To be responsible for taking ownership and contributing to the development of administration systems for the Service; by providing day to day administrative support.
The post requires the ability to work on own initiative and to liaise effectively with a broad range of professionals and to maintain client confidentiality.
To work alongside and to cover all Administrative areas, when required and requested and to cover other administration staff across several locations as and when the need arises.
To cover reception and other community teams as a core part of your responsibility .
About us
Our mission is to make a positive difference to people's lives by improving the quality of life for all we serve. Our values are: We Care, We Respect, We are Inclusive - so we are looking for people who live and breathe these qualities when supporting service users and carers, and in their relationships with colleagues in the Trust and our partner organisations
Job description Job responsibilities
Kindly refer to the job description and person specification that is attached to the vacancy profile.
Person Specification
Education/ Qualification/ Training Essential
Educated to GCSE standard or equivalent Good standard of written and spoken English
Desirable
NVQ Level 1 or above.
Experience Essential
Working as part of an administrative team for a minimum of two year Able to demonstrate 1 year of working in an office environment Experience of working independently and using own initiative Experience of working in a culturally diverse inner city area Experience of working on reception and directly with the public
Desirable
Experience in health/education or social service environment Working as part of a multidisciplinary team Supervisory experience
Knowledge and Skills Essential
Proven IT Skills Good communication and interpersonal skills, including the ability to communicate effectively verbally and in writing. Ability to prioritise the workload, plan and organise own time effectively Equal Opportunities Confidentiality An understanding of office procedures.
Desirable
Understanding of community/social services environments
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name East London NHS Foundation Trust
Address Balaam Street
117 Balaam Street
London
E13 8AF
United Kingdom
Employer's website https://www.elft.nhs.uk/ (Opens in a new tab)