About this role
As a Graduate Account Manager, you'll provide top-notch support to our customers, helping them get the most out of our product while driving renewals and upsells. ποΈ Suitable for recent graduates. You'll be the bridge between our customers and Zinc, offering insights, building relationships, and ensuring they stay happy and engaged. We'll give you full training and hands-on coaching from experienced AMs, so you can build real commercial and customer skills fast. If you're organised, curious, and love working in a fast-paced environment, this is your chance to build a career with us. π±π¦ Manage and support customer accounts π Handle renewals and upsells to drive customer growth π‘π° Provide product insights to help customers maximise value π Build strong relationships and encourage customer advocacy through testimonials π£οΈ Stay organised and proactive in managing multiple accounts efficiently π