About this role
Position: Door Attendant Location: Carillon Hotel and Spa (6801 Collins Ave) Pay: $17/hour (This is a non-tipped position) Schedule: Tuesday to Saturday; 11am to 7pm At Reimagined Parking, we believe great people drive great results. That’s why we prioritize our teams, champion a positive culture, and relentlessly pursue excellence. The Door Attendant plays a key role in delivering exceptional guest experience and ensuring the smooth daily operation of the facility. This position is responsible for providing courteous, professional service to all guests while maintaining a welcoming and safe environment that exceeds client expectations. The Door Attendant works closely with team members, the Operations Manager, and Shift Supervisors to uphold service standards and support overall site operations. Warmly greet all arriving and departing guests in a friendly, professional manner Open and close main entrance doors for all guests (not limited to valet customers) Provide concierge-style assistance, including: Directing guests to on-site amenities and services Coordinating taxi, rideshare, or shuttle services Notifying valet attendants of vehicle requests Communicating guest arrivals to front desk personnel when applicable Address guest questions, concerns, and requests promptly with professionalism and respect Escalate guest issues or operational concerns to the Shift Supervisor or Operations Manager as needed Maintain clear and courteous communication with guests, clients, and team members at all times Monitor entry areas to ensure a safe and organized environment Immediately report any accidents, incidents, or safety concerns