About this role
This role facilitates the logo creation process from sales to customization. From designing/creating to digitizing and ordering necessary artwork, this position is the liaison to complete those tasks. Customization Adding or updating logos to relevant sites like: Gearcor admin, P21, and Google Drive Properly maintain raw material inventory for customization Heat press logos, thread, needles, backing, etc. Review and streamline customization processes Order entry via the ticketing system How logos are uploaded and saved Maintain customization database to ensure accurate imports Logo files/names, logo drive, admin notes Oversee special projects for customization Streamline processes, update the ticketing system Embroidery Responsible for the digitization of all embroidery logos Attain and maintain proficiency with DG16 Pulse digitization software Leveraging self-learning modules and Pulse online training Heat Press Order customized heat press transfers from external vendor(s) Establish and maintain a process for inventorying all heat press transfers Maintain and accurately update third-party online library for all heat press transfers, using proper naming schemes, etc.