About this role
The Office Coordinator plays a dual operational role, acting as the primary point of contact for customer-facing retail counter interactions while managing essential administrative, clerical, and order-processing support for the facility. This position balances cash management, Point of Sale (POS) operations, order tracking, record maintenance, and office logistics to ensure smooth day-to-day operations across both the showroom and back office.
- Retail front counter Greet walk-in customers and help them find products or place orders Process sales, returns and payments using the POS system; handle cash and balance the drawer Answer product, pricing and availability questions, and route technical questions to the right person Look up orders, check stock and coordinate pickups with the warehouse Keep the counter and showroom area clean, stocked and organized Office administration Answer and direct phone calls; take messages and respond to general inquiries Enter orders, invoices and customer records accurately in company systems File, scan and maintain paper and digital records Order and track office supplies; receive and sort incoming mail and deliveries Support the team with scheduling, visitor check-in and other tasks as assigned