About this role
The Director, Strategic Accounts- Retail – will build a sustainable base of business that meets and exceeds revenue and order intake objectives for agreed upon accounts in their assigned territory through tenacious focus on Glory Global Solutions seven step sales process. In this role, you will be a driving force behind GGS’ expanded sales initiative, leading new business growth across retail vertical markets (Grocery, Discount Department, Quick Serve Restaurants, Check Cashing, and other cash –handling customers). To be successful in this role, the candidate must be well organized and have a plan for working his / her territory. He or She will work the entire sales pipeline daily. This starts with creating new leads, qualifying the leads, developing the opportunity, creating value, presenting solutions and closing new business. The ideal candidate will be a “Hunter”, while still having the skill set to maintain and grow the business relationships that he / she started. This position will focus on the top tier prospects across retail markets verticals therefore requires strong prospecting skills to major retail organizations. Heavy outbound calls to prospects and customers Revenue: Develop, realize and maintain incremental revenue by selling and advocating GGS products and services “to”, “through” and “with” prospective customers within specified territory and / or assigned accounts. Experience utilizing CRM software to document all sales activity, manage the sales pipeline and identify, track and facilitate closure of key opportunities. Maintain on-going relationships with multiple contacts throughout client’s organizations and effectively utilize internal resources to insure smooth delivery of products/ services and payment. Process all sales order paperwork in a timely fashion. Resolve customer conflicts quickly. (RMA requests, etc.) 50%+ travel within geographic territory as required. Reside in major metropolitan city within territory. Attend trade shows promoting products when required as well as internal sales meetings arranged by the company. Maintains a consultative or solutions oriented selling style. Demonstrated ability to manage multiple projects to achieve commitment and results. Experience and understanding of retail information technology (IT) platforms a plus. Drive bigger deals and more new opportunities.