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Heritage Building & Facilities Manager @ The Guardian

GBOnsiteFull-time
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About this role

Battersea Arts Centre are looking for an experienced Heritage Building and Facilities Manager to join our Operations Team. You'll lead the day-to-day care and maintenance of our iconic Grade ll* listed building, ensuring it's safe, welcoming and well-maintained for visitors and staff.

Working closely across the organisation, you'll oversee building maintenance, contractor maintenance, contractor management, health and safety compliance and sustainability, helping to preserve one of London's most unique creative spaces.

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Applications close 10pm Sunday 30 August 2026. Successful shortlisted applicants will be invited to attend an initial interview on the week commencing 14 September 2026. We can provide a BSL interpreter if required.

The Role

Responsible to: General Manager

Working Closely with: Senior Operations Manager, Visitor Experience and Communities Manager, Senior Events Delivery Manager, Building Hires Manager, Head of Production and Technical and Duty Managers.

Responsible for: Building Maintenance Technician and supervision of external contractors.

This role will be part of BAC’s Operations Team. It may be expected to contribute to a range of workstreams, but the role will primarily lead on all our building operations work as set out below.

General Description

The Heritage Building & Facilities Manager will oversee the day-to-day building operations of Battersea Arts Centre. As a busy and vibrant arts, community and events space this role will be key in preserving and enhancing this iconic venue’s charm and atmosphere. This role will ensure this historic Grade II* listed RIBA award winning building, and its private road and community garden are maintained to the highest standards of safety, cleanliness, and functionality. As the Building Manager, you will drive our sustainability commitments through the development of innovative and environmentally conscious practices. We are seeking a Building Manager who is passionate about the care, upkeep and development of our venue to enhance the overall experience for both visitors and staff. This role alongside other Operational Managers will respond and oversee emergency call outs and may be called on out of hours as we are an operational building and open to the public.

The culture at BAC is a collaborative and open one. We work in an open plan space with no closed private offices and frequently work across teams and roles. We are lucky to have an outdoor terrace adjoined to the office which is particularly nice in the summer months. There’s a good culture of people taking lunch breaks away from desks and two equipped kitchen and eating areas where the team tend to spend their down time. We organise regular social events and things can get competitive at our annual sports day and Christmas quiz. Though to be clear, spectating is respected as much as taking part here at BAC!

Role Responsibilities

Strategic/Project Delivery

Manage day-to-day operations of upkeep and maintenance across BAC’s building, private road, and community gardenFoster a culture of continuous improvement. Maintain all facilities to meet customer service standards and health & safety regulationsMonitor and deliver the Planned Preventative Maintenance (PPM) scheduleKeep administration, record keeping, invoicing and inspections up to date and fit for purpose for the annual health and safety auditDevelop and implement new systems as necessary. Ensure clear and timely H&S reportingWhenever practicable, personally maintain and repair facilities (plumbing, electrics, painting, etc.) avoiding significant contractor costsEnsure the building is fully complaint in all areas of health & safety, licensing requirements are fulfilled, and buildings and facilities comply with all statutory duties and general best practiceOversee and strategically engage with sustainability reporting and carbon footprint improvements. Team and Collaboration

Line manage and support the Building Maintenance Technician ensure any areas for development and training are identified and addressedSupervise the Building Maintenance Technician’s work schedule and rota to support business needsAct as the main point of contact for internal queries about building maintenanceAttend weekly delivery meetings and share information across teamsManage and monitor the maintenance ticket system and ensure requests raised by colleagues are promptly and efficiently resolvedDevelop and maintain relationships with key contractors (housekeeping, lift servicing, fire & security)Collaborate with the Inclusion Manager to enhance BAC’s facilities to enable better access for all in line with BAC’s commitment as a ‘Proactively Inclusive Venue’Coordinate with delivery, programming, and events teams to ensure consistent upkeep of spaces which supports smooth operations. Skills Contribution

Lead on sustainability across BAC’s operations, identifying challenges and sourcing solutions in collaboration with teams.Deliver annual environmental reporting and monitor energy usage and waste managementOversee improvements to building infrastructure and equipment to support sustainability goalsRegularly review contracts and compliance certificationManage the Asset Management System and coordinate across teamsManage and maintain the building’s systems and services including the BMS, internet, network and hardware; waste and recycling facilities; pest control; CCTV; ventilation and dampers; plant; and liftsWorking alongside the General Manager and Operational Managers, to ensure there are robust safety procedures in place for teams working in the venueContribute to the planned BMS upgrade project to consolidate heating systems for improved efficiency. Business Delivery

Oversee weekly checks of all internal and external building areas, ensuring findings are recorded and preventative maintenance is planned and deliveredEnsure compliance testing is completed (e.g. water, electrical, fire safety, emergency lighting), coordinating with the Technician and contractorsLead sustainability monitoring and reporting, working with managers to improve practices across the organisationEnsure systems are in place for the effective upkeep of equipment, supplies, and COSHH facilities with delivery by the Technician or contractors. Arranging regular clear outs of old, broken or unwanted equipmentAct as a keyholder and respond to building emergencies when required,

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