About this role
Job summary
Are you a dedicated, compassionate Admin Assistant? Do you want the chance to help shape a new and genuinely innovative service for care in Kent and Medway?
You will be providing direct admin support to members of the clinical team.
We are an adaptive, cross-functional service. Whilst being assigned to directly support a department, you will be providing support (as a team) throughout the Directorate. Teamwork is an essential part of this role, good time-keeping and the ability to keep to deadlines and adapt your way of working are vital.
As a support service, we adapt to the needs of the service; we are regularly reviewing ways of working and optimising our internal processes.We need someone who can think on their feet and adapt to day-to-day circumstances as they arise.
If this sounds like the opportunity you have been waiting for, come and join our diverse and compassionate team committed to delivering excellent care and support for service users and their loved ones.
Main duties of the job
This role provides direct secretarial and administrative support to our in-patient care, PIC Liaison Service, Main Reception, Management, Consultant Psychiatrist, Lead clinicians and the wider team.
The successful candidate will work closely with the teams:
Providing up-to-date information to the teams and producing simple reports Maintaining patient records Providing Reception support Creation and maintenance of spreadsheets and internal forms within designated timescales Maintaining and updating displays Scheduling clinical meetings Diary and meeting management Generic team mailbox monitoring and maintenance and any other administrative duties requested. What is High Cost Area Allowance?
The High-Cost Area (HCA) allowance, also referred to as London Weighting, is a payment made to employees who work in London and the surrounding areas.
As this post is based in Dartford, Gravesham or Swanley, the successful applicant will receive an additional payment each month.
5% of basic salary, subject to a minimum payment of £1,346 per year and a maximum payment of £2,270 per year (the agreed annual amount will be divided into 12 equal amounts and paid monthly) (2026/27 figures)
About us
We are Kent and Medway Mental Health NHS Trust. We care for the mental health and wellbeing of people across Kent and Medway and are rated 'Good' by the Care Quality Commission (CQC).
Our teams support children, young people and adults with a wide range of mental health needs. We also provide specialist services, including all-age eating disorder services and neurodevelopmental assessments for children and young people, such as autism and ADHD.
Because we work across the whole county and across hospital and community settings, we can make care more joined up and easier to access for the people we serve.
Our vision is simple: we are here to help communities not just live with mental illness, but live well. It's why we're passionate about working with communities to make mental health care better for everyone. Everything we do is guided by our values: caring, inclusive, curious and confident.
Join us if you share our passion for better mental health care and want to be part of a team that's working well together.
Job description Job responsibilities
Please refer to the attached job description for full details and main responsibilities of the role.
Person Specification
Qualifications Essential
GCSE (or equivalent) Minimum Grade 4 or above (A-C) Maths, English, ICT
Desirable
Business Admin NVQ or Equivalent
Experience Essential
MS Word and Excel MS Teams or equivalent Video Conferencing Software Keeping to Deadlines Diary Management File/ Record Keeping Digital and Physical Office/ Reception Experience Customer Service
Desirable
Experience of working with people with severe mental health Use of CRM Systems or databases Complaints and handling difficult situations
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Kent and Medway Mental Health NHS Trust
Address Little Brook Hospital, Dartford
Greenacres, Bow Arrow Lane
Dartford
DA2 6PB
United Kingdom
Employer's website https://www.kentmedwaymentalhealth.nhs.uk (Opens in a new tab)