About this role
Job summary
An exciting opportunity has arisen for an enthusiastic and efficient individual to join the dynamic team in the acute and general medicine team as a Admin Co-ordinator within the Division of Medicine at the Bristol Royal Infirmary.
Main duties of the job
The successful candidate will be a crucial part of the team and will support the acute and general medicine team and managerial leads in delivering a high quality service. You will be responsible for the daily admin support for our Consultants and Nurses.
You will need a flexible, proactive and thorough approach and be able to quickly form and maintain good working relationships with colleagues in different staff groups and at all grades. You should have the ability to think calmly and logically under pressure, have excellent interpersonal and communication skills, and have a positive attitude to maintaining high standards at all times. You will be quick to learn, be able to work as part of a team, and also possess the ability to work unsupervised using your own initiative.
This vacancy is a part-time, 11 hours per week worked over 2 weekdays. If you are enthusiastic, have excellent IT, communication andadministration skills and passionate about patient care then we would like to hear from you.
About us
Bristol NHS Foundation Trust brings together more than 28,000 staff to deliver over 160 clinical services across thirteen hospital locations, operating from three main sites at Southmead, Bristol city centre and Weston.
With an annual turnover of 2.6 billion, we are now one of the largest NHS trusts in the United Kingdom.
Chaired by Ingrid Barker and led by Maria Kane as Chief Executive, Bristol NHS Foundation Trust aims to transform the way healthcare is delivered locally with a clear focus on making a difference for what we call our Four Ps:
Better outcomes for ourPatients More opportunities for our People Fairer more consistent care for ourPopulation Best Value for Public Purse Our vision for five years from now:
Patients will wait less time to be diagnosed and treated, and they will have the same high-quality experience and outcomes, regardless of who they are or where they live. We will meet rising demand by maximising the use of our available resources. More care will be delivered nearer to patients, in their homes or the community. Digital technologies will have transformed the way we work and the way we deliver care. Our people will feel engaged, energised and empowered by their work. We will be known as a place where people enjoy working, training and building a career. Our volume of globally renowned research and innovation will have grown significantly. We will contribute to system financial balance
Job description Job responsibilities
Administrative Duties:
The main responsibility of the role is to assist with the administrative responsibilities of the department.
The post holder is expected to talk on the phone with patients answering their queries they may have with regards to results, appointments or letters they have received.
Opening and distributing the relevant post of the Consultant and Resident Doctor team to where this needs to go in order to support with prompt service delivery
Being responsible for organising meetings for the clinical teams, this includes but is not limited to the Consultants, Professional Development Nurses, the Specialty and Assistant Specialty Manager. In order to this it requires booking and monitoring room bookings, ensuring where required catering is booked in a timely manner and assisting with sending invitations to meetings.
Minute taking for departmental meetings, including but not limited to; General Internal Medicine Team meeting and the General Internal Medicine Governance Meeting. This includes typing the minutes up and ensuring timely distribution of them.
Proving support with the administrative duties for the General Internal Medicine Consultants
Additional Duties:
Assist AMU Admin Coordinator and AMU Ward Clerks when required (covering annual leave, sickness etc)
Person Specification
Qualifications and Training Essential
5 GCSE's including Maths and English at C, or equivalent Customer service qualification or equivalent experience
Desirable
Educated to degree level Medical Secretary Qualification
Knowledge and Experience Essential
Clerical/administrative experience in a busy environment Experience dealing with the public/patients Previous work in a fast paced environment
Desirable
Previous NHS Experience Experience of using Patient Administration Systems
Skills and Abilities Essential
Excellent written/verbal communication and numeracy skills Ability to develop productive working relationships Excellent IT skills with experience of all Microsoft packages Strong organisational skills Ability to work as a team and independently Proven ability to meet tight deadlines, manage multiple workloads and work under pressure Flexible approach and responsive to change
Aptitudes Essential
Attention to detail Self-starter with proactive and flexible approach Sympathetic, understanding and caring Flexible in their approach to working Committed to the Trust Values
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Bristol NHS Foundation Trust
Address Bristol Royal Infirmary
Bristol
BS2 8HW
United Kingdom
Employer's website https://www.uhbw.nhs.uk/ (Opens in a new tab)