About this role
Job summary
Our patient-centred, innovative GP surgery is seeking an organised and approachable professional to join our team on a fixed-term basis.
In this varied role, you will support our practice across front-of-house patient services, secretarial duties, and data entry/coding. Previous secretarial and data entry experience is essential for this position. We offer a supportive environment where you can actively develop your skills alongside a dedicated team.
If you are an enthusiastic team player with a positive, collaborative outlook, we would love to receive your application.
Experience of working in a GP Surgery and knowledge of EMIS Web would be advantageous but not essential, as full training will be provided for the right candidate who can demonstrate the following key skills:
Main duties of the job
The core responsibilities of the Medical Administrator role are to receive, assist and direct patients in accessing the appropriate service or healthcare professional in a courteous, efficient and effective way. Provide general assistance to the Practice team and project a positive and friendly image to patients and other visitors, either in person or via the telephone.
In this varied role, you will also be responsible for undertaking a wide range of secretarial and data entry duties in a timely manner. Core responsibilities include liaising with external agencies such as secondary care and community services, audio type referrals and reports, sending referrals using the electronic referral service (e-RS), and coding clinical data onto patient medical records.
High standards of communication and typing skills are required and the post-holder must be flexible, have high attention to detail and be able to work under pressure, prioritise work, problem solve and work both independently using their own initiative and as part of a team.
The post-holder will positively contribute to the delivery of an excellent patient experience in all aspects of work, written, verbal and face to face.
About us
Boughton Health Centres mission statement
Providing holistic care within a kind and caring environment
Chester East PCNs mission statement
Our mission: to deliver high quality, innovative and sustainable care for our community. Our vision: to support our community to live healthier lives through excellent care
Job description Job responsibilities
Job responsibilities
Excellent customer service IT skillsTouch typing experienceKnowledge of Medical TerminologyKeen eye for detailAccurate data recording Communication skills (both face to face and on the telephone) Ability to work under pressure in a fast-paced environment. Ability to manage and prioritise workloads.The benefits:
Full induction 20 holiday days plus Bank Holidays, rising on service Access to the NHS pension scheme Training leading to career progression Supportive, proactive & friendly team Whole practice team building/social events Access to Employment Assistance Programme Network/peer support from others in similar roles across the Primary Care Network Practices Incentives for meeting joint targets
Person Specification
Qualifications Essential
GCSE English and Maths grade 3 or above (Or other level 2 equivalent) Any qualifications in administrative work such as typing should be included in your application
Experience Essential
Experience of working with the general public, preferably within a service environment. Previous experience of working in general practice, primary care or NHS. Experience of using computers, with good keyboard skills.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Boughton Health Centre
Address Hoole Lane
Boughton
Chester
Cheshire
CH2 3DP
United Kingdom
Employer's website https://www.boughtonhealthcentre.co.uk (Opens in a new tab)