About this role
Description AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. The Infrastructure Operations (Data Center) team is the backbone of AWS, supporting the rapidly growing AWS business and customers 24/7. We are committed to maintain the physical infrastructure of AWS, ensuring the standards for operational performance in the areas of safety, security, availability, productivity, capacity, efficiency, and cost. We are looking for Data Center Engineering Operations Technicians to join our team. In this role, you will be responsible for ensuring that all electrical, mechanical, and fire/life safety equipment within the data center is operating at peak performance. Roles available across locations in Sydney, NSW. Key job responsibilities Key Job Responsibilities • Undertake and support management of both routine maintenance and emergency service of critical systems such as switch-gear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, and fire systems • Installation of new rack capacity and provisioning of power/cooling • On-site management of contractors and vendors, ensuring all work is in accordance with established practices, procedures & local legislation • Take daily operational readings of all mechanical and electrical equipment through routine rounds/log-taking • Generate change management requests & incident management tickets for all facility-related events • Assist in the resolution of infrastructure engineering and services issues • Troubleshoot events within internal Service Level Agreements (SLAs) • Follow and maintain the highest safety standards and encourage a world-class safety culture Additional Requirements • This role involves bending, lifting 20Kgs stretching, reaching, ascending and descending ladders, stairs, and gangways safely • Must be able to work in cramped or elevated locations while adhering to health & safety guidelines • 24/7 shift coverage is required and includes 12-hour rotating shifts • Due to the location of our sites, candidates should ideally possess a valid driver’s license and their own vehicle A day in the life At today's large-scale data centers, you will be involved in: - Work schedule changes depending on specific site needs. - Assist in troubleshooting of facility and rack-level events within internal Service-Level Agreements (SLA) - Perform rack installs, rack decommissioning, and facility management - Provide operational readings and key performance indicators to make sure uptime is maintained - On-site management of contractors, subcontractors and vendors, ensuring that all work performed is in accordance with established practices, procedures & local legislation - Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center. About the team Diverse Experiences AWS values diverse experiences. Even if you do not meet all of the preferred qualifications and skills listed in the job description, we encourage candidates to apply. If your career is just starting, hasn’t followed a traditional path, or includes alternative experiences, don’t let it stop you from applying. Why AWS? Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and never stopped innovating — that’s why customers from the most successful startups to Global 500 companies trust our robust suite of products and services to power their businesses. Work/Life Balance We value work-life harmony. Achieving success at work should never come at the expense of sacrifices at home, which is why flexible work hours and arrangements are part of our culture. When we feel supported in the workplace and at home, there’s nothing we can’t achieve in the cloud. Inclusive Team Culture Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups foster a culture of inclusion that empower us to be proud of our differences. Ongoing events and learning experiences, including our Conversations on Race and Ethnicity (CORE) and AmazeCon (diversity) conferences, inspire us to never stop embracing our uniqueness. Mentorship & Career Growth We’re continuously raising our performance bar as we strive to become Earth’s Best Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other career-advancing resources here to help you develop into a better-rounded professional.