About this role
Job summary
We are looking for a passionate individual to take on a role as a Patient Safety Office who is dedicated to driving safe, effective and high quality care for the people who use our services, their families, carers and visitors. This is a key role in supporting the delivery of the National Patient Safety Incident Response Framework.
Interview date: TBC
Main duties of the job
Delivering the day to day systems and processes to support effective patient safety across theTrust, providing support and information to staff to deliver trust wide systems and processes.
Supporting a culture that improves quality by enabling the delivery of high quality care through theeffective identification of lessons/areas for improvement and promotion of learning as a result ofdata analysis and investigation, using audit and evaluation cycles to seek assurance.
The role will include leading patient safety meetings within our directorates to support then to maintain timely management of incidents, identifying learning and driving improvements.
This role is vital in supporting our clinical team to drive improvement in patient safety and requires on site working .
About us
Croydon Health Services provides integrated NHS services to care for people at home, in schools, and health clinics across the borough as well as at Croydon University Hospital and Purley War Memorial Hospital.
CUH provides more than 100 specialist services and is home to the borough's only Emergency Department and 24/7 maternity services, including a labour ward, midwifery-led birth centre and the Crocus home birthing team.
Purley War Memorial Hospital (PWMH) in the south of the borough offers outpatient care, including diagnostic services, physiotherapy and ophthalmology services run by Moorfields Eye Hospital, alongside an onsite GP surgery.
Our experienced district nursing teams, Allied Health Professionals and community matrons look after for people of all ages across Croydon and our Children's Hospital at Home cares for children with long-term conditions without them having to come to hospital.
We are a very close-knit and friendly organisation where everyone of our 3600 members of staff is valued. We strongly believe that our employees are our greatest asset.
Join us and be a part of the team that is making Croydon proud.
Job description Job responsibilities
***Please see the attached supporting document which contains more information about the role in job description and person specification***
Person Specification
EDUCATION & QUALIFICATIONS Essential
Educated to degree level or higher, or relevant experience in the field of quality and patient safety Evidence of continuing professional development Previous Experience within the NHS
KNOWLEDGE & UNDERSTANDING Essential
Knowledge of NHS Quality and Patient Safety acquired through training and experience Knowledge of using a database and making judgements about the data entered Experience of working to deadlines and managing processes to deadlines Experience of providing information in a clear and concise manner Experience of reporting against Performance indicators and quality metrics Experience of PSRIF Experience of producing reports and analysing data Experience and working knowledge of the Radar reporting management system Understanding of the healthcare environment in both acute and community settings Knowledge of risk management Working knowledge of Data Protection issues Able to demonstrate leadership and problem solving skills in complex and difficult situations Ability to work autonomously and as a member of a team Experience of multi professional working within a healthcare setting
SKILLS & ABILITIES Essential
Excellent written/verbal communication skills An ability to present information to divisional/executive level An ability to interpret complex information Ability to organise, prioritise and manage a diverse workload with competing priorities within a Busy environment,whilst maintaining focus on key issues Diplomatic ability to negotiate sensitive issues Ability to work autonomously as well as a member of a team Ability to assess risk and identify needs to maintain personal safety and safety of others Highly motivated and resourceful Calm and measured - able to manage challenging and stressful situations Confident telephone manner and good interpersonal skills Ability to remain objective in difficult situations Analysing data or information and using this to influence practice.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Croydon Health Services NHS Trust
Address Croydon University Hospital
150 London Road
Croydon
CR7 7YE
United Kingdom
Employer's website https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)