About this role
Job summary
Temporary Staffing Coordinator (Band 2)
People Services | Croydon Health Services NHS Trust
Join our friendly and ambitious Temporary Staffing Team and help shape the future of workforce delivery at Croydon Health Services.
As we transition from NHS Professionals to a fully managed in-house Staff Bank, we are looking for a motivated and customer-focused individual to support the recruitment, onboarding, deployment and engagement of temporary workers across the Trust.
Main duties of the job
What you'll do
Coordinate temporary staffing requests and shift bookings. Support recruitment, onboarding and compliance checks for bank workers. Provide advice and support to managers and temporary workers. Maintain workforce information across staffing systems. Support the growth of the Trust's in-house Staff Bank. Contribute to service improvement and workforce transformation initiatives. What we're looking for
Administrative or customer service experience. Strong communication and organisational skills. Excellent attention to detail. Good IT skills, including Microsoft Office. A team player with a positive, flexible and customer-focused approach. Why join us?
Be part of a major workforce transformation programme. Develop skills in workforce planning, recruitment and temporary staffing. Work within a supportive and inclusive team. Access opportunities for career development within People Services. Help us build a modern, innovative and sustainable Staff Bank service that supports safe staffing and excellent patient care.
About us
Croydon Health Services NHS Trust provides hospital and community services across Croydon through a range of clinics and specialist centres. Formed in August 2010 from the integration of Croydon Community Health Services and Mayday Healthcare NHS Trust, we employ around 4,700 staff serving a diverse population of over 360,000 people.
Our main site, Croydon University Hospital, is one of the busiest in London. We are also leading the way in delivering more healthcare in community settings and people's homes. Our district nursing teams, Allied Health Professionals and community matrons care for people of all ages across the borough.
Like the wider NHS, we are working hard to meet increasing demand. With the right people on board, we continue to innovate and transform our services to provide the highest quality care for local residents. We place strong emphasis on education, training and career development for all staff.
If you want to make a real difference, challenge yourself and be part of a Trust that's shaping local healthcare, Croydon Health Services could be the place for you.
At Croydon Health Services NHS Trust, we are committed to supporting flexible working arrangements. Applicants are encouraged to discuss any flexibility they may need during the recruitment process.
Job description Job responsibilities
Please see the attached supporting document (Job Description) which contains more information about the role.
Person Specification
Customer-Focused Temporary Staffing Administration Essential
Demonstrates experience of delivering a high-quality administrative and customer service function in a busy environment, managing competing priorities and responding effectively to managers, workers and stakeholders.
Workforce Systems, Data Accuracy and Digital Competence Essential
Demonstrates confidence using digital systems and maintaining accurate records, with the ability to produce, interpret and use workforce information to support operational decision-making and service performance.
Partnership Working and Communication Essential
Demonstrates excellent communication skills and the ability to build effective working relationships with a wide range of stakeholders, providing advice, guidance and support across organisational boundaries.
Continuous Improvement, Change and Workforce Transformation Essential
Demonstrates an ability to identify service improvements, adapt to change and contribute positively to workforce transformation initiatives, supporting the development of efficient, customer-focused services.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Croydon Health Services NHS Trust
Address Croydon University Hospital
530 London Road
Croydon
CR7 7YE
United Kingdom
Employer's website https://www.croydonhealthservices.nhs.uk/recruitment/ (Opens in a new tab)