About this role
Job summary
The role is responsible for managing and coordinating the pathway of patients within Urology cancer and benign planned care pathways at The Queen Elizabeth Hospital King's Lynn NHS Foundation Trust. Initially focusing on delivery and support of the PSA Remote Surveillance Monitoring, the role will extend to all urology cancer and complex benign pathways.
The post holder will proactively track and expediate urological patients from referral through to diagnosis, treatment and follow-up, ensuring timely progression in line with national cancer targets and local service requirements. This includes booking appointments and diagnostics, liaising with clinicians, MDT coordinators (MDTC), Patient Pathway Coordinators (PPC) and partner services to ensure patients are diagnosed within the timeframes outlined in national guidance.
Main duties of the job
Throughout the person living with cancer's journey from diagnosis, to living with and beyond, the Urology Cancer Navigator will direct the person and family to relevant information resources and to other organisations information resources to meet their information needs.
Support people to access local appropriate information and sign-posting to a range of support services, an approach which helps people to self- manage where appropriate.
Following cancer diagnosis, ensure every patient detail is added to the project database, to enable the support of all patients from the start of their cancer journey. Record all patient contacts with Somerset Cancer Registry.
About us
There's never been a more exciting time to join TeamQEH. We're working on a once in a generation opportunity to build a new state-of-the-art hospital due to open in 2031/32 and we are also carrying out on one of the biggest pieces of digital transformation work we've ever undertaken.
Our new electronic patient record (EPR) will replace paper-based patient records from 2026 and will lead to better, safer, joined-up care at The Queen Elizabeth Hospital and beyond.
At The QEH we provide a comprehensive range of specialist, acute, obstetrics and community-based services to around 331,000 people across west and north Norfolk, North Cambs and South Lincs.
We are an ambitious organisation that upholds our values of kindness, wellness and fairness. We strive for continuous quality improvement, recently demonstrated in our 2024 CQC maternity inspection rating our services as 'Good', and we are proud to be a place to learn and grow through recognised learning and apprenticeships.
Job description Job responsibilities
Please refer to the attached Job Description and Person Specification for further information about this role.
Person Specification
Qualifications/training and professional development Essential
NVQ in Care / Health and Social Care Level 2/3 or equivalent experience. GCSEs (or equivalent) in English and Maths, Grade 4/C or above
Desirable
NVQ Level 3 in Business Administration (or similar) Training in Referral to Treatment pathways or Cancer Waiting Times
Experience Essential
Previous significant experience/ Currently employed as a Health Care Assistant, senior non-clinical role or equivalent, knowledge of the NHS, Social care and/or Macmillan services. Managing complex workloads and meeting deadlines Maintaining accurate data, spreadsheets and patient records Communicating with multiple stakeholders (eg clinicians, external agencies, patients)
Desirable
Cancer pathways, USC referrals or MDT coordination
Skills, abilities and knowledge Essential
Excellent verbal, telephone and written communication skills. Ability to prioritise workload and work under pressure High level of accuracy and attention to detail
Desirable
Knowledge of clinical terminology
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name The Queen Elizabeth Hospital King's Lynn NHSFT
Address The Queen Elizabeth Hospital NHS Foundation Trust
Gayton Road
King's Lynn
PE30 4ET
United Kingdom
Employer's website https://www.qehkl.nhs.uk (Opens in a new tab)