About this role
This is a remote position. Candidates must reside within 50 miles of office location at 3424 Midcourt Road, Suite 112, Carrollton, Texas 75006.
Will be for an overnight shift. Details discussed during interview.
Essential Duties and Responsibilities:
• Ensures all call center employees adhere to the established work schedules
• Optimizes employee productivity by establishing work schedules that are based on the workflow of activity coming into the call center.
• Listens with respect