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Endoscopy Validation Co-Ordinator - Digestive Diseases @ East Lancashire Hospitals NHS Trust

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About this role

Endoscopy Validation Co-Ordinator - Digestive DiseasesNHS AfC: Band 4 Main area

Digestive Diseases

Grade

NHS AfC: Band 4

Contract

Permanent

Hours

Full time - 37.5 hours per week

Job ref

435-MEC-088-26

Site

Royal Blackburn Hospital

Town

Blackburn

Salary

£28,392 - £31,157 pro-rata

Closing

25/08/2026 10:00

At East Lancashire Hospitals NHS Trust our vision is to be widely recognised for providing safe, personal and effective care. We currently provide high quality services and treat over 600,000 people across East Lancashire and the surrounding area. We employ over 9,500 staff, many of whom are internationally renowned and have won awards for their work.

Job overview An exciting opportunity has arisen for an Endoscopy Validation Coordinator to join the Digestive Diseases Team in MEC. The successful applicant will have strong communication, IT and organisation skills and be able to prioritise their own workload. An ability to understand the need for maintaining confidentiality is also essential.

The main duty includes validation of the endoscopy waiting list ensuring data quality issues and potential errors are corrected, assess waiting times and conduct patient enquiries to determine their current circumstances, needs and preferences relating to their diagnostic need, liaising with clinicians on treatment plan and remove duplicate entries or out of date waiting list information for patients that have under gone the diagnostic procedure on another pathway or separate waiting list entry, elsewhere or if their condition has resolved. Other general admin duties may be expected in this role.

Main duties of the job Validation of the endoscopy waiting list ensuring data quality issues and potential errors are correctedAssess waiting times and conduct patient enquiries to determine their current circumstances, needs and preferences relating to their diagnostic need, liaising with clinicians on treatment plan.Identify surveillance patients and ensure missing due dates are populated ahead of clinical validationRemove duplicate entries or out of date waiting list information for patients that have under gone the diagnostic procedure on another pathway or separate waiting list entry, elsewhere or if their condition has resolved.Support validation of Monthly DM01 dataWork closely with the Endoscopy Operational Manager, Booking Manager, Clinicians, Pre-Op and Booking teams across all specialties to ensure patients are actively managed through patient pathways ensuring the Trusts access policy is adhered to.Ensure that appropriate requests for investigations are monitored following the clinician's instructions. If diagnostic delays occur or appear imminent liaise with the diagnostic booking team manager for action.Ensure all information relating to the patient's pathway clearly identifies all relevant target dates to ensure accuracy and to aid other users of the relevant systems, such as Cerner etc. Working for our organisation The Medicine and Emergency Care division has offices at Royal Blackburn Hospital with activity taking place also at Burnley General Hospital and other peripheral sites across East Lancashire.

ELHT is a significant employer within East Lancashire and takes pride in providing safe, personal and effective health services to a population of over 600 000 people.

The Trust offers a range of benefits to staff and more details of these can be seen on the Trust website.

Detailed job description and main responsibilities Validation of the endoscopy waiting list ensuring data quality issues and potential errors are corrected

Assess waiting times and conduct patient enquiries to determine their current circumstances, needs and preferences relating to their diagnostic need, liaising with clinicians on treatment plan.

Identify surveillance patients and ensure missing due dates are populated ahead of clinical validation

Remove duplicate entries or out of date waiting list information for patients that have under gone the diagnostic procedure on another pathway or separate waiting list entry, elsewhere or if their condition has resolved.

Support validation of Monthly DM01 data

Work closely with the Endoscopy Operational Manager, Booking Manager, Clinicians, Pre-Op and Booking teams across all specialties to ensure patients are actively managed through patient pathways ensuring the Trusts access policy is adhered to.

Ensure that appropriate requests for investigations are monitored following the clinicians instructions. If diagnostic delays occur or appear imminent liaise with the diagnostic booking team manager for action.

Ensure all information relating to the patients pathway clearly identifies all relevant target dates to ensure accuracy and to aid other users of the relevant systems, such as Cerner etc.

To support the division in implementation of robust follow-up tracking, ensuring no patient is ever lost in the system

To maintain up to date knowledge of all standards, targets and processes relating to the patient pathway process and to be a point of reference for administrative teams across the Trust.

To provide, local training and support to other staff within the Trust regarding processes and procedures.

To adhere to the Trusts Access Policy

To provide reports and attend relevant meetings as requested by the Divisional and Directorate managers.

Person specificationShortlisting CriteriaEssential criteria GCSE English at Grade C/Level 4 or above or equivalent qualification Desirable criteria Business or Leadership Qualiffication Shortlisting CriteriaEssential criteria Experience of Working both within a team and independentlyExperience in using Trust electronic systems such as Cerner/ICE and SolusExperience and Understanding of National Diagnostic Waiting timesAbility to use own initiative and prioritise and organise own workloadDemonstrate effective communication and negotiation skillsAble to adapt to the changing needs of the serviceSelf-moticatedAble to work flexibly across sites as requested Dear Potential Applicant,

It is important you are made aware of the following as regards your application to East Lancashire Hospitals NHS Trust

Please note that the salary advertised is for full time hours. If this post is less than 37.5 hours per week, the salary will be pro-rata. For posts on Agenda for Change pay-scales, new entrants to the NHS will normally commence on the first pay point of the...

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