About this role
Finance Business Support Compliance Quality Assurance Expert 03-08-2026 6.728 - 10.753 Senior Amsterdam As a Compliance Quality Assurance Expert at ING, you assess and challenge compliance risk controls via thematic/process reviews, deliver assurance reporting and follow-up, advise stakeholders, and improve CQA methodologies, monitoring approach, tooling and knowledge sharing. Direct solliciteren Neem contact op Automatisch verbeterd voor betere leesbaarheid Compliance Quality Assurance Expert Role purpose: Ensure compliance processes, controls, and outcomes meet internal standards and external regulatory requirements by executing quality assurance activities, identifying gaps, and driving continuous improvement. Core responsibilities - Plan and perform compliance quality assurance reviews, testing, and monitoring across policies, procedures, and operational controls. - Evaluate adherence to regulatory requirements and internal governance frameworks; document findings and evidence clearly. - Identify control weaknesses, root causes, and remediation actions; track corrective action plans to closure. - Maintain QA methodologies, sampling approaches, and review checklists to support consistent, repeatable assessments. - Prepare QA reports, metrics, and dashboards for stakeholders; escalate material risks and issues promptly. - Partner with compliance, risk, audit, and business teams to improve controls, training, and process design. - Support regulatory exams and internal audits by providing QA documentation and response coordination. Required skills and qualifications - Strong knowledge of compliance risk, control testing, and quality assurance principles. - Ability to interpret regulations, policies, and procedures and translate them into testable requirements. - Excellent documentation, analytical, and investigative skills, including root-cause analysis. - Proficiency with reporting tools and spreadsheets; ability...