About this role
AYANA Hospitality is excited to welcome a Golf Simulator Attendant to join the Delonix Hotel Karawang team. In this engaging role, you will be responsible for providing an exceptional indoor golfing experience to our guests using state-of-the-art golf simulation technology. You will ensure that guests receive knowledgeable guidance, outstanding customer service, and a memorable time while utilizing the golf simulator facilities.
Responsibilities:Welcome and assist guests using the golf simulator, providing them with information and instructions on its operation.Ensure the simulator area is clean, organized, and well-stocked with necessary equipment.Offer tips and support to guests to enhance their experience, including basic golfing advice as needed.Monitor simulator usage and maintain records of reservations and guests.Address guest feedback and inquiries, resolving any issues promptly and effectively.Promote additional services and activities offered at the hotel to enhance customer satisfaction.Collaborate with other team members to ensure smooth operations and an inviting atmosphere for guests.Requirements
High school diploma or equivalent; experience in hospitality or recreational services preferred. Strong passion for golf, with knowledge of the game and basic golfing techniques. Excellent customer service skills and a friendly, approachable demeanor. Ability to communicate effectively in English; additional languages are a plus. Comfortable using technology, with an ability to learn how to operate golf simulator software. Strong multitasking abilities and attention to detail. Willingness to work flexible hours, including evenings, weekends, and holidays. Positive attitude, team player mentality, and a commitment to professionalism. Benefits
Meals AllowanceCompetitive Service ChargeDevelopment Career