About this role
We are looking for Food & Beverage Captain to ensure all daily activities run smoothly and efficiently. Food & Beverage Captain responsibilities include ordering F&B service utensils and equipment based on our needs, supervising restaurant staff performance. To be successful in this role, you should be familiar with restaurant operations and have a good understanding of what makes a great customer service. You should also be available to work within opening hours, including weekends and holidays. Ultimately, you will help minimize operating costs, boost our employee retention and deliver a positive dining experience for our guests.
Responsibilities Prepare shift schedules Keep detailed records of daily, weekly and monthly costs and revenues Monitor compliance with safety and hygiene regulations Gather guests’ feedback and recommend improvements to our menus Requirements
Work experience as a F&B Captain in the hospitality industry Familiarity with restaurant management software, like Micros or Infrasys Customer service attitude Communication and team management abilities Availability to work within opening hours (e.g. evenings, holidays, weekends) Indonesian citizen only