About this role
It's fun to work in a company where people truly BELIEVE in what they're doing!
We're committed to bringing passion and customer focus to the business.
Department: Corrections Grade: 200 Salary: $26.21/hour
Job Duties:
• Responds to user requests for support or services including but not limited to touch screen systems, radios, intercoms, CCTV/ video surveillance systems, metal detectors, electronic access control systems, camcorders, body scanning equipment and any other common electronic or technology related hardware or software. • Reviews incoming support requests from staff members, forwards and collaborates with Jackson County IT Department, outside vendors or service providers. • Provides regular maintenance and repair, replacement or parts including but not limited to cameras, hardware, electronic intercom, or communication devices. • Evaluates technology systems and operations monthly and submits findings and recommendations. • Works with users in conducting training in the use of Detention Center specific software applications and methods, inmate tracking system hardware and software, electronic access control and CCTV/video surveillance hardware and software.
Minimum Qualifications:
• Associate’s Degree in Information Technology, Computer Science, or related field, or five (5) years’ experience. • Must have a valid Driver License and provide his/her own transportation. • The associate is provided mobile devices including phone and laptop and is required to be on call outside of working hours for emergency support requirements. • Must submit to/pass a police background and drug screen.
If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!