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Customer Payments Automation Specialist (f/m/d) @ Essity

PTOnsiteFull-time
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About this role

Customer Payments Automation Specialist (f/m/d) About the Role As a Customer Payments Automation Specialist, you will work closely with the Customer payments team to enhance our payment allocation systems. You will be the go-to expert for our automation tools, ensuring they are configured for maximum benefit and compliance.

What You Will Do

• Become the expert for assigned systems and tools, implementing and configuring them for maximum benefit.

• Participate in ensuring payments are correctly allocated to the appropriate customer accounts.

• Maintain quality in payment allocation automation processes.

• Ensure compliance with internal and external procedures, guidelines, and laws.

• Support issues related to automation.

• Measure, analyze, and follow up on KPIs, proposing corrective actions as needed.

• Identify opportunities for improvement and recommend solutions for tools and processes.

• Engage in continuous improvement initiatives.

• Participate in projects and process reference groups, deploying innovative technologies and ways of working.

• Work with other teams to ensure actions related to automated systems align with global processes.

• Create communication materials for stakeholders and provide training support.

Who You Are

• 5+ years of experience in relevant areas such as Accounting, Payment Allocation, Accounts Receivable, Accounts Payable, or IT systems automation.

• Experience with Power Automate is a plus.

• SAP knowledge.

• Advanced Excel skills.

• You adapt easily to new systems and methods.

• You are a strong team player with proven collaboration skills.

• You possess excellent communication skills and the ability to train team members effectively and foster automation topics within the team.

• You are proactive in suggesting innovative solutions and identifying improvements.

• You are flexible and adaptable, able to manage unexpected issues efficiently

• Fluency in English.

Application End Date:

17 ago. 2026 Job Requisition ID: Essity263922

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