About this role
The Cross Family of Agencies welcomes you. We need your talent and expertise.
Office Coordinator
Office Coordinator: This role serves as the face of the branch office, helping ensure a professional first impression for clients and visitors while keeping daily office operations running smoothly.
Key responsibilities of Office Coordinator include, but are not limited to:
• Greet visitors and manage incoming calls, directing them to the right person or department. • Sort, distribute, and prepare incoming and outgoing mail. • Support day-to-day policy and billing tasks using our agency management systems. • Process basic accounts payable and receivable paperwork. • Order and maintain office supplies, and coordinate with vendors for equipment and facility needs. • Keep common areas, conference rooms, and the kitchen clean, organized, and stocked. • Help set up workspaces and equipment for new employees. • Assist with company meetings, events, and other special projects as needed. • Support Department Managers with Administrative Executive support
Measurement:
• Quality and timeliness of daily office and administrative tasks. • Cleanliness and organization of common areas, conference rooms, and reception spaces. • Feedback from staff, clients, and visitors regarding office experience. • Leadership team feedback.
Required Qualifications:
• High school diploma or equivalent required; Bachelor's degree preferred. • Strong verbal and written communication skills. • Excellent organizational skills with the ability to manage multiple priorities and deadlines. • Professional, friendly demeanor with strong customer service orientation. • Ability to manage sensitive and confidential information with discretion. • Proficiency in Microsoft Office 365 Suite; prior office or insurance experience is a plus. • Compensation: The base salary range for this role is $25–$27 hourly. Actual compensation will be based on factors including location, skills, experience, and internal equity. Cross Insurance offers a comprehensive benefits package including medical, dental, vision, 401(k) with match, paid time off, and more.