About this role
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.
EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
Essential Functions • Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance • Leads significant process improvement projects • Train / mentor personnel from other functions on quality tools and concepts and mentor AMs / GBs • Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements • Responsible for working closely with clients and operations team to carry out process improvement activities and facilitate best practice sharing and driving standardization • Perform ongoing reviews to ensure compliance to QSD to all certification and internal / client requirements •
Essential Functions • Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance • Leads significant process improvement projects • Train / mentor personnel from other functions on quality tools and concepts and mentor AMs / GBs • Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements • Responsible for working closely with clients and operations team to carry out process improvement activities and facilitate best practice sharing and driving standardization • Perform ongoing reviews to ensure compliance to QSD to all certification and internal / client requirements •
Essential Functions • Responsible for designing new processes for QC functioning to meet client specific requirements; facilitate migrations to seamlessly set up quality compliance • Leads significant process improvement projects • Train / mentor personnel from other functions on quality tools and concepts and mentor AMs / GBs • Responsible for ensuring ongoing compliance to quality standards based on internal as well as client requirements • Responsible for working closely with clients and operations team to carry out process improvement activities and facilitate best practice sharing and driving standardization • Perform ongoing reviews to ensure compliance to QSD to all certification and internal / client requirements •