About this role
EXL (NASDAQ: EXLS) is a leading data analytics and digital operations and solutions company. We partner with clients using a data and AI-led approach to reinvent business models, drive better business outcomes and unlock growth with speed. EXL harnesses the power of data, analytics, AI, and deep industry knowledge to transform operations for the world’s leading corporations in industries including insurance, healthcare, banking and financial services, media and retail, among others. EXL was founded in 1999 with the core values of innovation, collaboration, excellence, integrity and respect. We are headquartered in New York and have more than 54,000 employees spanning six continents. For more information, visit www.exlservice.com.
EXL never requires or asks for fees/payments or credit card or bank details during any phase of the recruitment or hiring process and has not authorized any agencies or partners to collect any fee or payment from prospective candidates. EXL will only extend a job offer after a candidate has gone through a formal interview process with members of EXL’s Human Resources team, as well as our hiring managers.
We are seeking a dynamic and detail-oriented Analyst to join the Global CIO Office. The role combines Technology Strategy, PMO, Business Analysis, and Executive Governance for digital and AI-led transformation programs, partnering with senior technology leaders to drive planning, execution discipline, value realization, and executive decision-making. The individual will act as a connective layer between strategy and execution, ensuring technology strategic priorities are translated into measurable business outcomes.
Primary Interactions
• CIO, Global Technology, Enterprise Transformation leaders, Chief of Staff (CXO Offices) • Liaise with Enabling functions to strengthen AI, Cloud, Digital and Cyber Capabilities • Marketing: Branding, Positioning of Digital Solutions, showcase in Industry and Client Events • FP&A: Budget Planning and Variance, Investment Prudence and Prioritization
Role Overview: We are seeking a dynamic and detail-oriented Analyst to join the Global CIO Office. The role combines Technology Strategy, PMO, Business Analysis, and Executive Governance for digital and AI-led transformation programs, partnering with senior technology leaders to drive planning, execution discipline, value realization, and executive decision-making. The individual will act as a connective layer between strategy and execution, ensuring technology strategic priorities are translated into measurable business outcomes.
Key Responsibilities:
Program Management of Technology Initiatives
• Drive planning, execution, tracking, and reporting of enterprise-wide technology initiatives in alignment with the overall Tech roadmap • Assist in developing the enterprise technology strategy and transformation agenda, including Enterprise AI, modernization, enterprise digital, and cyber defense programs • Collaborate with cross-functional technology and business leaders to establish performance standards, monitor outcomes, and track strategic initiatives, dependencies, and delivery risks • Create program dashboards, executive updates, and steering committee presentations, translating technical progress into clear business impact • Conduct research and prepare briefs on emerging technologies, including AI and Agentic AI, industry trends, strategic partnerships, and innovation opportunities relevant to technology strategy and planning • Support governance processes and annual planning cycles, milestone tracking, and benefits realization • Coordinate complex Programs and interdependencies, helping drive scope clarity, issue resolution, and risk mitigation
Technology Strategy and Research:
• Participate in development of tech strategy and roadmap aligned with the organization's long-term strategy • Apply a deep understanding of business and technology trends to develop forward-thinking strategies that enable digital transformation and enhance organizational performance • Demonstrate expertise in content articulation, ensuring clear and concise communication of complex technology concepts and strategies.
• 6-10 years of consulting, business excellence, corporate strategy, program management experience • Past experience of working and managing expectations with C-Suite stakeholders • B.Tech + MBA with 6-10 years of experience across Technology Strategy, Program Management, Corporate Strategy, Consulting, Digital Transformation, CXO Offices or PMO functions • Certifications: PMP, ITIL, and new age tech certifications (AI/ML, Cloud, Cyber, etc)