About this role
Salary: £62,500 - 87,500 per year
Requirements: Strong commercial experience supporting IFS ERP.Experience supporting IFS Cloud (preferred) or IFS Applications 10.Excellent understanding of ERP support within enterprise environments.Experience supporting one or more IFS modules: Finance, Supply Chain, Procurement, Manufacturing, Projects, Asset Management, Service Management, Maintenance or Human Capital Management.Strong SQL knowledge for troubleshooting and reporting.Experience supporting integrations and APIs.Excellent incident, problem and change management experience.Strong analytical and troubleshooting skills.Ability to communicate effectively with both technical and non-technical stakeholders.Experience working within ITIL environments.Applicants must be based in the UK and have the unrestricted right to work in the UK. Responsibilities: Provide 2nd and 3rd line support for our IFS ERP platform.Investigate, troubleshoot and resolve incidents within agreed SLAs.Support IFS Cloud configuration, administration and ongoing maintenance.Manage user accounts, permissions and security within IFS.Support business users across Finance, Supply Chain, Procurement, Manufacturing and Service Management functions.Analyse system issues and identify root causes.Work closely with development teams on bug fixes and enhancements.Assist with upgrades, patches and new IFS Cloud releases.Support integrations between IFS and third-party applications.Produce and maintain technical documentation and knowledge articles.Participate in testing, change management and deployment activities.Provide guidance and training to end users where required. Technologies: CloudERPSupportITILSQLSecurityAzureCI/CDDevOpsJIRAPower BIREST More:
We are recruiting on behalf of a global organisation seeking an experienced IFS Support Analyst to join our technology team on an initial 6-month contract, outside IR35. This is a fully remote role for UK-based candidates with immediate start available. You will work within a complex enterprise environment supporting business-critical IFS Cloud applications across multiple international locations, alongside a collaborative international technology team. The role offers a competitive daily rate and the potential for contract extension.
last updated 32 week of 2026