About this role
Salary: £? - ? per year
Requirements: 1-2 years experience in an IT support or technical support roleKnowledge of Microsoft Windows 10/11Familiarity with Microsoft 365 applicationsBasic understanding of networking concepts, including LAN, WAN, and TCP/IPBasic Active Directory experienceExperience supporting desktop and laptop hardwareStrong troubleshooting and problem-solving skillsGood verbal and written communication skillsCustomer-focused approachSC ClearanceITIL Foundation certification is desirableCompTIA A+ certification is desirableMicrosoft Fundamentals certification is desirableExperience with ServiceNow or similar ITSM platforms is desirableMobile device support experience is desirable Responsibilities: Provide on-site and remote technical support for end-user computing devices, workplace technologies, and associated IT servicesTroubleshoot hardware and software issuesAssist users with day-to-day troubleshootingMaintain IT equipmentCarry out device build and roll out activitiesProvide onsite datacenter assistance as hands and eyes supportEnsure excellent customer service while adhering to service level agreements Technologies: Active DirectoryHardwareSupportITILITSMLANMicrosoft 365MobileServiceNowTCP/IPWindowsOffice 365 More:
We are hiring an IT Support Engineer for an SC cleared, onsite role based in Edinburgh, with local candidates preferred. This is a 5-month initial contract with potential extensions, and the day rate is £200-£220. We support end-user computing devices, workplace technologies, and associated IT services in a customer-focused environment.
last updated 32 week of 2026