About this role
Salary: £? - ? per year
Requirements: Proven experience leading PMO functions within Real Estate, Workplace, Facilities Management, Property, or Corporate Transformation environments.Experience delivering programmes involving IT Service Management (ITSM), ServiceNow, Workplace Technology, or enterprise transformation initiatives.Strong understanding of ITIL principles, including service transition, change management, and operational governance.Experience supporting Identity & Access Management (IDAM) initiatives, including access governance, user life cycle management, and compliance requirements.Strong portfolio governance, risk management, financial tracking, and reporting experience.Proficiency in ServiceNow, MS Project, Power BI, Excel, and other PMO reporting tools.Excellent stakeholder management skills, with experience engaging senior business, technology, Real Estate, and Facilities stakeholders.Experience working within large, complex, matrix organisations.Degree in Business Management, Real Estate, Project Management, Property, Information Technology, or a related discipline.PRINCE2, PMI, or APM certification preferred.ITIL Foundation certification preferred.ServiceNow certification or experience working within a ServiceNow environment are desirable.Knowledge of Real Estate portfolio management, workplace transformation, facilities management, and corporate property operations would be advantageous. Responsibilities: Deliver a UK PMO function supporting Real Estate, Workplace, Facilities, and Technology-enabled transformation programmes.Monitor project performance, budgets, timelines, resource allocation, and dependencies across a portfolio of Real Estate, Workplace, and technology initiatives.Ensure adherence to internal controls, IT governance standards, property compliance requirements, and regulatory obligations.Ensure projects align with ITIL best practices, supporting effective service transition, operational readiness, and handover into BAU support teams.Drive the use of ServiceNow for project governance, workflow management, change control, reporting, and service delivery processes.Support projects involving Identity & Access Management (IDAM), ensuring access governance, security controls, and compliance requirements are embedded throughout project delivery.Collaborate with Real Estate, Workplace, IT, Security, Facilities Management, external suppliers, consultants, and business stakeholders.Deliver executive-level dashboards, portfolio reporting, RAID management, service performance metrics, and programme updates.Drive continuous improvement across PMO processes, project delivery methodologies, service management practices, and supporting toolsets.Support organisational change, communications, service adoption, and business readiness activities associated with Real Estate and technology change programmes. Technologies: EmbeddedExcelSupportITILITSMMatrixPower BISecurityServiceNow More:
We are offering a 3–6 month contract PMO Lead role inside IR35. This position supports Real Estate, Workplace, Facilities, and technology-enabled transformation programmes, with a strong focus on ITIL-aligned service management, ServiceNow governance, and IDAM oversight. Candidates with a background in Real Estate Services are desirable. We are looking for someone who can help drive governance, reporting, stakeholder engagement, and continuous improvement across a complex portfolio environment.
last updated 32 week of 2026