About this role
Salary: £40,000 - 70,000 per year
Requirements: Extensive experience as a Lead or Principal Analyst within a CRM transformation environment.Proven background acting as a Technical Product Owner or equivalent role for Salesforce or similar CRM platforms.Hands-on experience with Salesforce CRM within a Business OS context, including complex multi-product, multi-segment and multi-channel implementations.Strong understanding of Communications Cloud, Service Cloud, Sales Cloud, Experience Cloud and Marketing Cloud, or comparable CRM cloud capabilities, and how they integrate within a wider enterprise ecosystem.Demonstrable experience delivering large-scale CRM transformations, including SaaS and commercial off-the-shelf (COTS) implementations.Advanced stakeholder management skills, with the ability to influence and build consensus with senior business and technical leaders.Proven ability to manage complex programme dependencies and work effectively with cross-functional teams in a matrixed environment.Strong analytical and problem-solving skills, with the ability to translate business needs into actionable CRM capabilities, features and user stories.Clear, concise communication skills, both written and verbal, suitable for senior stakeholder engagement and cross-team collaboration.A track record of delivering customer-centric solutions and driving continuous improvement in CRM processes and capabilities. Responsibilities: Lead an analysis team through a transformational roadmap following the launch of a new Salesforce stack.Shape the strategic definition and delivery of CRM capabilities across a wider technology ecosystem.Combine hands-on CRM analysis, people leadership and senior stakeholder engagement to drive value-focused, customer-centric transformation initiatives.Translate business needs into actionable CRM capabilities, features and user stories.Manage complex programme dependencies and collaborate with cross-functional teams in a matrixed environment.Influence senior business and technical leaders to build consensus and deliver CRM transformation outcomes. Technologies: CloudCRMMarketingProduct OwnerSalesforceNetworkSecurity More:
We are hiring a Principal Technical Product Owner for a 12-month contract role inside IR35, with two days a week onsite in Edinburgh or London. We are working on a transformational roadmap following the launch of a new Salesforce stack, and the role sits within a wider technology ecosystem focused on delivering customer-centric CRM capabilities. This opportunity is being managed by TEKsystems, part of Allegis Group. The location for the role is Edinburgh, UK.
last updated 32 week of 2026