About this role
Salary: £29,000 - 32,000 per year
Requirements: Approximately 18 months of practical experience working with AV equipmentExperience with sound, projection, and video systemsAbility to set up, operate, and troubleshoot AV equipmentExperience providing IT support within a Microsoft Windows environmentKnowledge of Microsoft Entra ID and IntuneExperience troubleshooting hardware and software issuesStrong communication and interpersonal skillsCalm and solutions-focused approach when working under pressureAbility to work independently and as part of a teamExcellent organisation, prioritisation, and attention to detailGenuine passion for AV and technologyIndustry-recognised AV or IT qualifications such as CTS, Microsoft, or CompTIA A+ would be beneficial but are not essentialEmployment is subject to an enhanced DBS check and safer recruitment checks Responsibilities: Liaise with event organisers to understand AV requirementsSet up and operate sound, projection, and video equipmentEnsure AV equipment is working correctly before and during eventsTroubleshoot faults and arrange repairs when requiredSupport users with the operation of AV equipmentMaintain AV equipment within the schools main hall and classroomsResolve first-line IT support ticketsProvide technical support to teachers, staff, and pupilsInstall software and upgrade existing applicationsTest and repair laptops, desktops, and other IT equipmentSupport the maintenance of the schools networkManage hardware and peripheralsEnsure equipment and systems are safe for pupil use Technologies: HardwareSupportNetworkWindows More:
We are recruiting an AV/IT Support Technician on behalf of a highly regarded education technology provider for a full-time, permanent role based at an independent school in South East London. This is a varied, hands-on position combining AV support for school events with wider IT support across the school. We offer a Monday to Friday schedule from 7:45am to 4:15pm, 22 days annual leave, access to excellent training and professional development, and strong opportunities for career progression. The role includes attendance at up to 25 evening events per year, with adjusted hours or time off in lieu, and a term-time-only arrangement plus two additional weeks may also be considered.
last updated 32 week of 2026