About this role
Salary: £? - ? per year
Requirements: Active SC Security ClearanceStrong hands-on BMC Helix ITSM experience in large-scale enterprise environmentsExperience with Helix migration and implementation projectsIn-depth expertise in BMC Helix ITSM modules including Incident, Problem, Change, CMDB, Asset, Service Request, and KnowledgeExperience designing and building integrations with third-party platforms via BMC Helix iPaaS and REST/SOAP APIsExperience configuring and maintaining BMC Helix Discovery for CMDB population and CI relationship mappingExperience with SLAs, OLAs, automation rules, escalation policies, and approval workflowsExperience using BMC Helix iPaaS / Integration Service, AR System workflows, Filters, Escalations, Active Links, and Smart IT configurationScripting experience with Python, PowerShell, and Bash for automation tasksBMC Helix Discovery (ADDM) and CMDB data modelling experienceITIL v4 Foundation certification preferred Responsibilities: Lead the migration from BMC Remedy to a BMC Helix SaaS ITSM environmentDesign, build, and migrate an end-to-end BMC Helix ITSM solution covering Incident, Problem, Change, Release, Asset, and Service Catalogue managementDesign and build integrations with third-party platforms via BMC Helix iPaaS and REST/SOAP APIsConfigure and maintain BMC Helix Discovery for CMDB population and CI relationship mappingImplement SLAs/OLAs, automation rules, escalation policies, and approval workflowsAct as a technical escalation point, monitor platform health, and manage upgrades and patches Technologies: BashCMDBITILITSMPowerShellPythonRESTSOAPSecurity More:
We are a leading global IT transformation business working on a large-scale Government project. This is a 6-month contract based in Andover with hybrid working, typically 3 days per week remote and 2 days per week on-site. The role is outside IR35 and offers up to £500 per day. We are looking for someone to start as soon as possible, ideally in August 2026.
last updated 32 week of 2026