About this role
Job summary
HR Business Partnering Team
HR Advisor - Attendance Improvement
Base: TBC
Salary: Band 6
Contract: FTC 12 months
Hours: Full time - 37.5
This is an exciting opportunity to join the HR Business Partnering Team as an HR Advisor within the Attendance Improvement Team. The role will support the Trust's continued focus on improving attendance, strengthening workforce assurance and supporting managers to apply sickness absence processes consistently and confidently.
This is a varied HR Advisor role with a strong focus on project delivery, data analysis, process improvement, manager coaching and formal training. Alongside the attendance improvement work, the postholder will support wider HR assurance activity including workforce data analysis, WRES/WDES reporting, Subject Access Requests, Freedom of Information requests and process audits.
The successful candidate will support a broad programme of attendance improvement and HR assurance work, including:
1. Analysing workforce data to identify sickness absence trends, areas requiring targeted support and opportunities for improvement.
2. Working with operational teams to develop local improvement plans, review processes and support consistent application of the sickness absence policy.
Main duties of the job
3. Delivering coaching, guidance and training to managers on sickness absence management, including complex case support.
4. Developing reporting tools, audits and assurance processes to strengthen case management and improve outcomes.
5. Working with occupational health and other stakeholders to understand referral themes and recommend targeted support.
6. Supporting wider HR assurance activity, including WRES/WDES analysis, Freedom of Information requests and Subject Access Request processes.
We are looking for a motivated and proactive HR professional with a relevant CIPD qualification or equivalent experience, alongside good knowledge of sickness absence management and wider HR employment practices.
In return, you will join a supportive and experienced HR Business Partnering Team, with opportunities to develop your skills in attendance improvement, workforce assurance, data analysis and project delivery. You will have access to a flexible hybrid working model and the opportunity to contribute to meaningful improvements across the Trust.
About us
North West Ambulance Service NHS Trust provides 24 hour, 365 days a year accident and emergency services to those in need of emergency medical treatment and transport.
Our highly skilled staff provide life-saving care to patients in the community and take people to hospital or a place of care if needed.We also provide non-emergency patient transport services for those patients who require non-emergency transport to and from hospital and who are unable to travel unaided because of their medical condition or clinical need.
Alongside the other emergency services, we also work to ensure the safety of the public and treatment of patients in the event of a major incident.
We also deliver the NHS 111 service in the North West. NHS 111 replaced NHS Direct in 2013. This service was introduced to make it easier for people to access local NHS healthcare services in England. It provides non-emergency medical help fast, and is available 24 hours a day, 365 days a year.
Job description Job responsibilities
Visa sponsorship is not possible for this role for either candidates or existing employees. This role does not meet the eligibility criteria for Skilled Worker/ Health and Care Worker visas as set out at gov.uk. Graduate visa holders should have no expectation of long-term employment through sponsorship. Additionally, your visa conditions and validity period must allow you to work in the role question and for a suitable period to allow training and execution without requiring sponsorship.
Please ensure that you have read and understood the job description and person specification before applying.
Person Specification
Qualifications and Education Essential
Hold CIPD qualification. Evidence of relevant CDP
Skills and Abilities Essential
Effective verbal and written communication and influencing skills Effective presentation and organisational skills Able to communicate complex and sensitive information to staff at all levels of the organisation and outside agencies (e.g. organisational change, grievance/disciplinary). Effective negotiation skills. Ability to design and deliver training on HR policies and procedures Ability to maintain confidentiality and deal with situations in a sensitive manner. Sound Knowledge of Microsoft Word, Outlook, Excel and PowerPoint packages. Experience of establishing databases and staff record systems. Able to work to tight deadlines and pay attention to detail. Able to prioritise and manage own work. The ability to work on own initiative responding to immediate requests. Team member with a mature and flexible approach to work, willing to adapt to regularly changing situations. Proactive and self-motivated An understanding of the principles of equal opportunities in relation to staff and service users
Knowledge and Experience Essential
Significant generalist HR experience working within a complex organisation with exposure to a range of general HR issues. Experience of interpreting and advising on complex terms and conditions, policies and procedures. Experience of administering the recruitment and selection procedures and interviewing. Experience of working cooperatively with Trade Unions. Experience of supporting managers in sickness, disciplinary and grievance matters. Experience and understanding of the scope and practical application of current and impeding employment legislation. Experience of introducing changes to working practices, policies and systems and sustaining improvements.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
UK Registration
Applicants must have current UK professional registration. For further information please see NHS Careers website (opens in a new window).
Employer details Employer name North West Ambulance Service NHS Trust
Address Estuary Point
Liverpool
L24 8RF
United Kingdom
Employer's website https://www.nwas.nhs.uk/ (Opens in a new tab)