About this role
Job summary
We are seeking an enthusiastic, committed and highly motivated individual who is hardworking, forward-thinking and innovative in their approach. The successful candidate will possess excellent organisational and communication skills, with the ability to lead and support staff effectively while maintaining high standards of service delivery.
The post holder will be required to work 5 days on a 7-day rota between 3:00pm and 7:00pm. Flexibility to meet the needs of the service is essential. While applicants will not be required to work additional hours on a regular basis, the ability and willingness to provide occasional cover for annual leave, sickness absence, and periods of increased service demand would be advantageous.
This is an excellent opportunity for an individual looking to develop their supervisory experience within a busy and rewarding environment. We are looking for someone who can demonstrate a positive attitude, strong leadership skills and a commitment to continuous improvement.
Key qualities we are looking for:
Previous supervisory experience Excellent communication and interpersonal skills A proactive and organised approach to work Commitment to maintaining high standards of service Flexibility to support operational requirements Ability to motivate and support team members
Main duties of the job
You will be responsible for ensuring that Domestic Services staff provide a high-quality, comprehensive cleaning and meal service across wards and departments.
The successful candidate will oversee the day-to-day operational management of the team, with a particular focus on evening service delivery. As part of this role, you will be expected to provide support and supervision to the evening domestic teams based at Tenby Cottage Hospital and Pembroke Dock Health Centre. Therefore, the ability to travel between sites in a timely manner is essential.
The ability to speak Welsh is desirable for this post; however, applications are equally welcomed from both Welsh and English speakers.
About us
Hywel Dda University Health Board plans and provides NHS healthcare services for people living in Carmarthenshire, Ceredigion, Pembrokeshire, and bordering counties.
We have over 13,000 staff and together we provide primary, community, in-hospital, mental health and learning disabilities services.
We work in partnership with the three local authorities, as well as public, private and third sector colleagues, including our valued team of volunteers.
Our services are provided in:
Four main hospitals: Bronglais Hospital in Aberystwyth; Glangwili Hospital in Carmarthen; Prince Philip Hospital in Llanelli; and Withybush Hospital in Haverfordwest Five community hospitals: Amman Valley and Llandovery hospitals in Carmarthenshire; Tregaron Hospital in Ceredigion; and Tenby and South Pembrokeshire hospitals in Pembrokeshire Two integrated care centres: Aberaeron and Cardigan in Ceredigion, and several other community settings 47 general practices (six of which are health board managed practices); dental practices (including four orthodontic); 99 community pharmacies; 43 general ophthalmic practices; and 8 ophthalmic domiciliary providers Numerous mental health and learning disabilities services
Job description Job responsibilities
You will be able to find a full job description and person specification attached within the supporting documents.
The Health Board is committed to supporting its staff to fully embrace the need for bilingualism thereby enhancing patient and service user experiences. In our commitment to increase the number of staff who are able to communicate in Welsh with patients and professionals, we welcome applications from Welsh speakers.
The ability to communicate in Welsh is desirable for this post. If you do not meet the Welsh Language requirements specified, the Health Board offers a variety of learning options and staff support to help you meet these minimal desirable requirements during the course of your employment with us.
Interviews will be held on 28/08/2026.
Person Specification
Qualifications and Knowledge Essential
Good level of general education NVQ Level 3 or equivalent experience, skills and knowledge of cleaning tasks/cleaning supervision Detailed Food Hygiene knowledge Health & Safety, COSHH, Moving and Handling, and HACCP knowledge IT Skills
Desirable
ILM Level 2 Certificate in Team Leading or equivalent Level 2 Food Safety Award Coaching/Training Certificate Supervisory Training IOSH Certificate Knowledge of Infection Prevention and Control
Experience Essential
Experience of dealing with general public Supervisory/team leading experience
Desirable
Previous NHS experience Supervisory experience in similar establishment Experience of cleaning duties
Other Essential
Ability to travel between sites in a timely manner as required Flexible approach to needs of the service
Desirable
Welsh Speaker (Level 1)
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Hywel Dda University Health Board
Address South Pembrokeshire Hospital
Fort Road
Pembroke Dock
SA72 6SY
United Kingdom
Employer's website https://hduhb.nhs.wales/ (Opens in a new tab)