About this role
Job summary
At St Margaret's Hospice Care, every member of staff helps us provide outstanding end of life care across Somerset. Whether it's a nurse, fundraiser, shop assistant or marketing professional, every appointment starts with a positive recruitment experience.
That's where you come in.
We're looking for a Recruitment Administrator who loves keeping things organised, enjoys working with systems, and takes pride in getting the details right.
You'll play a vital role in helping candidates, managers and colleagues navigate the recruitment process from vacancy to onboarding.
Role Details
Location: TauntonSalary: £17,098.65 per annum (based off a full time salary of £25,306)Contract: PermanentHours: 25 per week, worked across 4 days
Main duties of the job
You'll play a key role in helping candidates and recruiting managers through the recruitment process by:
Setting up and advertising vacanciesArranging interviews and coordinating candidate communicationsSupporting pre-employment checks and onboarding activitiesPreparing recruitment documents and offer paperworkProviding support and guidance on the application and recruitment processUsing our recruitment system every day to track progress, manage records and support recruitment activity from start to finish.
About us
Make a difference by helping us recruit the people who deliver vital hospice care and support across Somerset. Be part of every successful appointment, creating a positive experience for candidates from application through to onboarding. Join an evolving HR team at an exciting time as we continue to strengthen and develop our services. Enjoy a varied role, supporting the recruitment of a wide range of positions across the organisation, from retail and fundraising to clinical and professional services roles. Benefit from flexibility, with hybrid working available following a supportive induction period. Be part of a supportive team, where colleagues value each other's contributions and are always willing to help.We also offer a range of benefits including:
Holiday entitlement
33 days including bank holidays, increasing with length of service (pro-rata if part-time) Ability to buy and sell annual leavePension scheme
NHS pension continuation where applicable* 6% employer / 5% employee contribution for non-NHS staffAdditional Benefits
Life assurance cover (2x salary) Health Cash Plans Employee Assistance Programme with 24/7 GP access, counselling, wellbeing support, and legal/financial advice Blue Light Discount Card Enhanced maternity leave* Excellent learning and development opportunities Free on-site parking in Yeovil and Taunton Opportunities to volunteer and support fundraising initiatives*Eligibility criteria applies
Job description Job responsibilities
Vacancy Administration and Advertising
Set up approved vacancies and verify key details, including hours, salary, contract type and closing date, before advertising. Prepare adverts and recruitment documents using approved templates. Publish vacancies on internal and external recruitment platforms. Monitor live vacancies and coordinate approved amendments, extensions or closures.
Candidate Communication and Coordination
Support candidates through a range of communication methods including email, telephone and digital systems. Respond promptly to candidates in a polite, clear and compassionate way Send standard recruitment emails and letters in a timely manner Help candidates feel informed, welcomed and treated with respect throughout the process Escalate complex or sensitive enquiries to the Recruitment Lead. Interview and Selection Administration
Schedule interviews and issue invitations through the Recruitment System. Prepare interview packs and associated recruitment documentation. Send interview directions, virtual meeting links and other practical information Update candidate records and recruitment systems accurately. Record recruitment outcomes and maintain accurate records showing what actions have been taken Support recruitment events, open days and attraction activities as required. Pre-Employment Checks and Onboarding Support
Coordinate pre-employment checks, including references, right-to-work, occupational health, and DBS checks where applicable. Monitor outstanding checks and follow up where required. Keep candidates and hiring managers informed about the progress of checks, raising delays, concerns or missing information promptly. Prepare conditional offer letters and contracts using approved templates. Maintain accurate new starter records and personnel files Liaise with HR colleagues, payroll, and other internal teams to support onboarding arrangements Recruitment Systems and Administration
Use the Recruitment System to manage recruitment processes, candidate communications, interview scheduling and recruitment reporting. Ensure documentation is stored securely and in line with data protection requirements. Produce routine recruitment reports and information when requested. Maintain complete, accurate and compliant recruitment records throughout the recruitment lifecycle. Provide wider HR administrative support as required.
Person Specification
Education and Qualifications Essential
Able to demonstrate the literacy, numeracy and communication skills needed for the role Willingness to undertake training relevant to recruitment and HR administration.
Desirable
Level 2 or Level 3 qualification in Recruitment, Business Administration, HR or a related subject. Relevant training in recruitment, administration, or office systems.
Self Awareness Essential
Understands the importance of confidentiality and handling personal information appropriately. Experience of learning new tasks, processes or systems and applying that learning. Listens to feedback, identifies any action needed and makes appropriate changes. Knows when to seek support or escalate issues. Demonstrates awareness of equality, diversity and inclusion.
Desirable
Awareness of recruitment, onboarding or HR administration processes. Understanding the importance of providing a positive experience to customers, candidates or service users. Awareness of the values and behaviours needed within a care, charity or hospice environment.
Working with others Essential
Able to communicate clearly and professionally by telephone, email, video call and in person. Shares relevant information, responds in a timely manner, and contributes constructively to team objectives. Able to engage with a wide range of people professionally Handles sensitive information with discretion and professionalism.
Desirable
Experience coordinating interviews, meetings or events. Experience contributing to a supportive team culture.
Outcome and Results Essential
Confident using digital systems and databases to follow processes, keep records up to date, and complete tasks. Plans and manages work effectively, balancing multiple tasks while maintaining accuracy and quality. Uses sound judgement to resolve routine issues and escalate when appropriate. Confident using common office applications, including email, word processing and spreadsheets.
Desirable
Experience using Applicant Tracking Systems, HR systems or recruitment platforms. Experience producing reports, trackers or recruitment information. Confidence checking data, identifying errors and resolving discrepancies. Experience supporting recruitment, onboarding or HR administration activities.
Leading in your area Essential
Demonstrates initiative within established procedures and guidelines. Contributes positively to team objectives and shared standards. Able to work confidently within own area of responsibility with appropriate supervision. Experience working in administration, customer service, or an office environment
Desirable
Experience suggesting or implementing improvements to administrative processes. Experience contributing to improvements in candidate experience.
Compassion Essential
Listens carefully and responds with respect and consideration.
Collaboration Essential
Shares information, involves the right colleagues and follows through on commitments.
Ambition Essential
Looks for practical improvements, learns from feedback and acts to improve the service.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name St Margaret's Somerset Hospice
Address Heron Drive
Bishops Hull
Taunton
Somerset
TA1 5HA
United Kingdom
Employer's website https://www.st-margarets-hospice.org.uk/home-page (Opens in a new tab)