About this role
Operational Leadership
OVERSEEING DAY-TO-DAY OPERATIONS:
The COO is responsible for the overall management of casino operations, including ensuring smooth running of gaming activities, hospitality services, and other related aspects.
Developing and Implementing Strategic Plans:
They work with the CEO and other executives to develop and implement strategic plans for the casino, focusing on growth, profitability, and market share.
ENSURING OPERATIONAL EFFICIENCY:
The COO ensures that all operations are running efficiently, optimizing processes and resources to maximize profitability.
Compliance and Regulatory Oversight:
They are responsible for ensuring that the casino is compliant with all relevant regulations and laws.
MONITORING AND EVALUATING PERFORMANCE:
The COO tracks key performance indicators (KPls) and monitors the casino's performance against set goals, implementing corrective measures when needed.
FINANCIAL AND BUDGETARY RESPONSIBILITIES:
Budget Management:
The COO is involved in the development and approval of budgets for various casino operations.
Cost Control:
They work to control costs and ensure effective allocation of resources to maximize profitability.
Financial Reporting:
The COO, in partnership with the CFO, prepares and reviews financial reports, ensuring accurate and timely reporting of the casino's financial performance.
STRATEGIC PLANNING AND GROWTH:
MARKET RESEARCH AND ANALYSIS:
The COO monitors market trends, identifies new opportunities, and develops strategies to enhance market share and improve overall performance.
NEW BUSINESS DEVELOPMENT:
Works with the CEO to explore new business opportunities, such as new game offerings or expansions.
STRATEGIC PARTNERSHIPS:
The COO is involved in establishing and managing strategic partnerships with other businesses.
LEADERSHIP AND MANAGEMENT:
SUPERVISING SENIOR MANAGEMENT:
The COO provides leadership and direction to all managers and their teams.
TALENT DEVELOPMENT:
They are involved in attracting, developing, and retaining talent within the casino organization.
COMMUNICATION AND COLLABORATION:
The COO effectively communicates with various stakeholders, including the CEO, other executives, and employees.
OTHER RESPONSIBILITIES:
Ensuring Internal Controls: The COO ensures that effective internal controls are in place to safeguard the casino's assets and prevent fraud.
Representing the Casino: They may represent the casino in community and tribal relations.
Customer Service: They ensure that the casino provides excellent customer service and builds strong relationships with patrons.
Key Skills and Qualifications:
Proven Experience: Typically requires extensive experience in casino operations, hospitality, or a related field.
Strong Leadership Skills: The ability to motivate and inspire a team.
Strategic Thinking: The ability to develop and implement long-term strategies. Financial Acumen: A strong understanding of financial concepts and budgeting.
Communication and Interpersonal Skills: The ability to effectively communicate with various stakeholders.
Analytical Skills: The ability to analyze data and identify trends.
Gaming Knowledge: A thorough understanding of casino operations and gaming regulations. Compliance Knowledge: Familiarity with relevant regulations and laws.
Problem-Solving Skills: The ability to identify and resolve complex issues. Organizational Skills: The ability to manage multiple tasks and priorities.
Customer Service Skills: The ability to provide excellent customer service and build strong relationships with patrons.
Physical Requirements
• Sitting, standing, and walking for extended periods of
• Constant repeating the same
• Use of hands to handle, control, or feel objects, tools, or
• Bending, stooping, and Lifting at least 50 pounds
Employee Benefits:
• Health Insurance: Employee is eligible to apply within 60 days of initial hire.
• Delta Dental and VSP Vision Insurances: Employee is eligible to apply within 60 days of initial hire.
• Retirement plan with a 4% match, must complete 90-day probation period.
• Vol Life Insurance, employee is eligible to apply for additional coverage 31 days of initial hire.
• Employer Paid Basic Life Insurance
• Employer Paid Short Term Disability
• Employer Paid Long Term Disability
Northern Arapaho Enterprises II and all subsidiaries follow Indian Preference in hiring and retention per federal law. You must be able to pass a drug screen with negative results (non-safety sensitive positions will not be tested for cannabis) . Employees are expected to know existing Wind River Hotel & Casino policies and know to refer to those policies when necessary.