About this role
Key Responsibilities 📦 Import & Export / Customs Clearance
• Import Clearance & Document Control: Inspect incoming shipments, verify AWB numbers, request missing shipping information from overseas entities (DK, etc.), and liaise with customs brokers and express couriers (DHL, FedEx). • Export & RMA Management: Process exports for RMAs and service repair items to global offices (DK, UK, China, Germany, US, etc.); coordinate with specialized carriers (e.g., Logis Innovation) for heavy or custom-packed cargo. • ERP & Intercompany Documentation: Manage RMA processes and Credit Memos in SA