About this role
Job Description: ESSENTIAL JOB FUNCTIONS
• Make appointments and/or referrals for PCP or Medical Specialty.
• Maintain the Integrated Care Coordinators schedule including appointment reminders, scheduling appointments and rescheduling following a cancellation or no show. • Prepares and mails caring contacts to clients determined to be at a risk of suicide as directed by Integrated Care Coordinator. • Assists clients in navigating the healthcare environment to ensure appropriate access to care. • Assists with coordination/access to services that address social determinants of healthcare outcomes: • Assist with options for transportation to healthcare appointments • Assist client in obtaining housing resources • Assists with access to other community resources e.g., public assistance and financial benefits
• Develops knowledge base of other healthcare providers in the service area and collaborate, as needed • Documents tracking for appointments, medication, and other healthcare needs for assigned clients, as needed
EDUCATION
• High School diploma or GED • Preferred, but not required training as a Medical Assistant
EXPERIENCE
• One year of experience working in a hospital, physician office, or behavioral care clinic • Experience in community setting or integrated care environment.
PHYSICAL DEMANDS
• Position may require lifting of 20 pounds maximum, with lifting or carrying of items weighing up to 10 pounds, or requires significant periods of walking or standing • Normal tasks may involve exposure to blood or bodily fluids • Reliable transportation for travel between clinic locations if needed.
Time Type: Full time