About this role
Key Responsibilities:
• Handle the allocation of incoming payments to the correct accounts • Ensure accuracy and timeliness in cash application • Proactively manage and execute collection activities to ensure timely receipt of payments • Communicate with customers to resolve outstanding invoices and payment issues • Maintain and manage all relevant documentation related to account receivable • Ensure completeness and accuracy of documents for audit purposes • Identify and escalate payment disputes to the appropriate department for resolution • Follow up on escalated issues to ensure timely resolution • Provide necessary documentation and support during internal and external audits • Ensure compliance with audit requirements and standards • Forecast collection trends and provide regular reports on receivable status • Analyze collection data to identify potential issue and areas for improvement • Perform day-to-day operations within agreed timelines and service level agreements • Continuously improve processes to enhance efficiency and effectiveness
Qualifications:
• Minimum of 2 years' experience in Account Receivable in an FMCG company • Proficiency in using SAP and Microsoft Office, especially Microsoft Excel • Strong analytical and problem-solving skills • Fluent in English, both written and spoken • Ability to work independently and as part of a team • Details-oriented with strong organizational skills
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