About this role
Specific Duties:
• Act as primary application administrator for Workday HCM, performing advanced support, configuration, maintenance and system administration. • Independently troubleshoot complex application issues, lead resolution efforts, and ensures timely and complete documentation. • Independently gathers, analyzes, and refines business requirements; translates them into effective technical solutions. • Leads evaluation, testing, and deployment of Workday enhancements, patches, and bi-annual releases. • Provides advanced user support, develops training materials, and promotes adoption of Workday capabilities. • Partner with stakeholders to maintain Workday by identifying and implementing process improvements, and guide policy changes to improve user experience and process efficiency. • Analyze, evaluate, and design Workday configuration needs to meet changing demands. • Perform key processes within Workday, while utilizing independent judgement to include but not limited to: Annual Enrollment, Performance Reviews, Talent Management. • Proactively identify areas where HR data is not up to date and work with HR partners to suggest and implement ways to improve data quality. • Troubleshoot issues related to configuration, business processes and security in Workday. • Ability to document system changes for internal change management and Sarbanes-Oxley requirements. • Ability to share knowledge in the Employee Services team and cross train within the HRIS team. • Serve on or lead small project teams. Point of escalation for HRIS tickets within the ticketing system.
Qualifications:
• Bachelor’s degree or equivalent experience preferred 3-5 years of HRIS experience, Workday HCM highly preferred. • Ability to communicate technical concepts clearly to diverse audiences. • Ability to work effectively independently and in a team environment. • Ability to analyze business and technical processes and identify improvements to increase efficiency. • Ability to multitask while maintaining high degrees of attention to detail, accuracy, and poise under pressure. • Ability to maintain regular and consistent attendance in accordance with assigned work schedule. • Excellent time management skills and the ability to prioritize and multitask. • Ability to adapt to evolving technology and gain proficiency in Workday advancements with minimal supervision. • Must have collaborative work style.
• Must be able to maintain strictest confidence.