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Union Houseperson @ Mymvw

Hyatt Vacation Club at Hacienda del MarOnsitePart-time
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About this role

Hourly Rate: $13.40

Regular Part-time Position Shift:1st/2nd: Must be available weekends and holidays Hourly Wage: 13.40

Where great benefits lead to a life fulfilled:

• Competitive Pay

• 401K opportunities

• Travel discounts

• Professional Counseling & Family Support

• Growth and Development Opportunities

• *Benefit Eligibility will vary by position

•

Site Specific Perks:

• Free on-site parking

• Uniform laundering

• Complimentary shoes provided twice per year through Shoes for Crews

• Water bottles provided during shift

• Company branded jackets, t-shirts, hats, and sunscreen provided for outdoor roles

• “Way to Go” Incentive - $5 per mention deposited onto Wisely card

• Guest Satisfaction Survey awards if department specific goals are met (up to $100 a month)

• Quarterly celebrations, Associate Appreciation Week, Housekeeping Week, Employee of the Quarter/Year

• Birthday and holiday celebrations and team building outings

CORE WORK ACTIVITIES

• Respond promptly to requests from guests and other departments. • Fill cart with supplies and transport cart to assigned area. • Enter guest rooms following procedures for gaining access and ensuring vacancy before entering. • Replace guest amenities and supplies in rooms. • Replace dirty linens and terry with clean items. • Make beds and fold terry. • Clean bathrooms. • Remove trash, dirty linen, and room service items. • Check that all appliances are present in the room and in working order. • Straighten desk items, furniture, and appliances. • Dust, polish, and remove marks from walls and furnishings. • Vacuum carpets in guest rooms and hallway. • Follow all company and safety and security policies and procedures; report any maintenance problems, safety hazards, accidents, or injuries; complete safety training and certifications; properly store flammable materials. • Ensure uniform and personal appearance are clean and professional; maintain confidentiality of proprietary information. • Welcome and acknowledge all guests according to company standards; anticipate and address guests' service needs; assist individuals with disabilities; thank guests with genuine appreciation. • Speak with others using clear and professional language. • Support team to reach common goals. • Ensure adherence to quality expectations and standards. • Move, lift, carry, push, pull, and place objects weighing less than or equal to 25 pounds without assistance. • Reach overhead and below the knees, including bending, twisting, pulling, and stooping. • Stand, sit, or walk for an extended period of time. • Attention to customer service with a professional and pleasant personality. • Available to work a flexible schedule including evenings, weekends, and holidays. • Perform other reasonable job duties as requested by Supervisors.

Hyatt Vacation Ownership is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.

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