About this role
Requirements
• 0–2 year of professional experience.
• Fresh graduates are encouraged to apply.
• Bachelor’s degree in Information Technology, Business Information Systems, Accounting, Finance, Business Management, Engineering, or a related field.
• Basic understanding of billing, invoicing, taxation, accounting, subscriptions, or Order-to-Cash processes.
• Academic or internship exposure to SAP, ERP applications, billing platforms, finance systems, or enterprise applications would be considered an advantage.
• Basic knowledge of invoice structures, billing cycles, charge aggregation, customer accounts, taxes, discounts, or revenue-related processes would be beneficial.
• Strong analytical and problem-solving capabilities.
• Ability to understand end-to-end business processes and document functional requirements clearly.
• Interest in recurring billing, consumption-based billing, convergent invoicing, and financial integration.
• Basic knowledge of databases, system interfaces, XML, APIs, or integration concepts would be considered an advantage.
• Exposure to SAP BRIM, SAP FI-CA, SAP S/4HANA, SAP Learning Hub, or SAP certification programmes would be beneficial.
• Basic awareness of Agile methodologies and tools such as Jira and Confluence.
• Strong attention to detail when validating billing and financial results.
• Business proficiency in English.
• Strong written and verbal communication skills.
• Ability to manage assigned activities, priorities, deadlines, and learning objectives under senior guidance.
• Willingness to undertake structured SAP Convergent Invoicing training and certification.
Responsibilities
• Participate in SAP Convergent Invoicing implementation, support, enhancement, and testing activities.
• Develop knowledge of billable items, billing processes, invoicing processes, billing cycles, and invoicing documents.
• Assist in gathering and documenting billing, invoicing, taxation, discount, aggregation, and invoice-presentation requirements.
• Support the configuration and validation of billable-item classes, billing processes, invoicing processes, and grouping rules.
• Assist with the preparation, processing, and analysis of billable items received from SAP Convergent Charging or external systems.
• Support billing and invoicing test runs.
• Verify generated billing documents, invoicing documents, posting documents, and customer balances.
• Assist with invoice aggregation, charge grouping, discounts, taxes, credits, corrections, reversals, and adjustments.
• Support the analysis of rejected billable items, billing failures, invoicing errors, incorrect totals, and posting discrepancies.
• Participate in unit testing, integration testing, regression testing, volume testing, and User Acceptance Testing.
• Prepare test cases, expected billing results, test evidence, reconciliation reports, and defect documentation.
• Support reconciliation across SAP Convergent Charging, SAP Convergent Invoicing, SAP FI-CA, and the general ledger.
• Collaborate with charging consultants, FI-CA consultants, integration specialists, developers, finance teams, and business stakeholders.
• Assist in documenting functional designs, process flows, configuration decisions, operational procedures, and user guides.
• Participate in Agile ceremonies and maintain assigned activities, stories, and defects in Jira or similar tools.
• Complete assigned SAP Convergent Invoicing learning paths, capability assessments, and certification objectives.
• Contribute to reusable billing templates, test libraries, knowledge articles, demonstrations, and continuous-improvement activities.