About this role
Manulife is a leading international financial services provider, helping people make decisions easier and lives better. Help shape the future you want to see — and discover that better can take you anywhere you want to go.
JOB DESCRIPTION
We are looking for a detail-oriented and dedicated individual to join our Contact Center team as a Customer Service Senior Analyst. In this role, you will be responsible for: 1. Daily task: This role involves:
Handling 24/7 customer and sales enquiries, requests, and complaints (especially calls related to policy benefits and claims) in a timely manner and