About this role
Your job <span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Get-e, travel-tech company, is looking for a proactive and detail-oriented <strong>Client Services Intern</strong> to help elevate our customer care processes. This is your chance to gain hands-on experience, learn from senior specialists, and contribute to improving customer satisfaction. <br><br><strong>Your Responsibilities:</strong><br></span><ul><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Help organize and manage customer complaints.</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Build and maintain strong client relationships.</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Collaborate with teams to investigate and resolve issues.</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Support reporting, data analysis, and process improvements.</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Assist with account management tasks and portal queries.</li></ul> Your profile <span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">We (Get-e)xcited if:<br></span><ul><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Excellent communication and multitasking skills</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Problem-solving and decision-making abilities</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">A proactive, customer-focused mindset</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Eager to learn and grow in a fast-paced environment</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">You are available for 6 months, on-site, 4-5 days per week</li></ul> Why us? <p style="margin:0in;font-family:Calibri;font-size:10.5pt;"><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Get-e(x)cited about:</span></p><ul><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Real-world experience in a global company</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Skills in customer care, operations, and process optimization</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">An international environment with 30+ nationalities</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">500-euro monthly allowance + NS business card</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">In-house brand-new gym – free access</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Mentorship from experienced professionals to build your skills</li><li style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">Access to team perks, including healthy lunches, free fresh fruit, coffee/tea, and two free Get-e rides</li></ul><p style="margin:0in;font-family:Calibri;font-size:10.5pt;"><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><br>At Get-e,</span><span style="font-weight:bold;font-family:Arial, Helvetica, sans-serif;font-size:14px;"> we are committed to fostering an inclusive and respectful workplace. </span></p><p style="margin:0in;font-family:Calibri;font-size:10.5pt;"><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">We welcome applications from all backgrounds, regardless of national origin, race, colour, religion, gender, sexual orientation, civil status, age or disability.</span></p><p style="margin:0in;font-family:Calibri;font-size:10.5pt;"><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;">We strongly believe that great work comes from diverse teams!</span></p><span style="font-family:Arial, Helvetica, sans-serif;font-size:14px;"><br><br><strong>Ready to Join Us?</strong><br>Apply now and kick off your career with Get-e!</span>