About this role
Job summary
The post holder will work as part of the Babies, Children and Young People Division providing admin support to the Community Children Nurses team. The role is to help support the overall work of the team and support all teams with admin tasks and projects, as well as liaise with the school teams.
Main duties of the job
To ensure all patient appointments for clinics and home visits (CCN's) are booked in accordance with Trust and departmental procedures. Work proactively to achieve high levels of patient attendance in clinic. Maintain accurate waiting and caseload lists to ensure all patients are seen for first and follow-up appointments in a timely manner - escalating as necessary.
Arrange the nurses training schedule for school / nursery staff, carers and holiday clubs. Support the production of accurate and timely service data. Use the data to ensure the smooth running of the service. Be an expert user of the Trust's PAS to carry out the above tasks and support other staff. Support the overall work of the team and provide cover for colleagues as required.
About us
The Royal Free London NHS Foundation Trust is one of the UK's biggest and most innovative trusts. Across three main hospitals, our dedicated army of staff care for over 1.6million patients, treat more than 200,000 in A&E, deliver over 8,000 babies and carry out more than 17million tests.
Our size, scale and influence offer you unrivalled career opportunities and a forward-thinking approach to working that works around your lifestyle. From flexible hours and generous benefits, to next level training, we make it easier to take your career to the top. For more information please follow link https://www.royalfreelondonjobs.co.uk/
Job description Job responsibilities
Please see attached job description for more information about this role and working at Royal Free London NHS Foundation Trust.
Person Specification
Royal Free World Class Values Essential
Demonstrable ability to meet the Trust Values
Education & professional Qualifications Essential
5 GCSE's or equivalent Educated to A Level standard or equivalent experience
Desirable
NVQ Level 3 in Business Administration or Customer Care or equivalent level of knowledge and experience Key Skills Level 2 in Literacy or equivalent experience
Experience Essential
Experience working in a complex organization with numerous stakeholders Experience of undertaking detailed, intensive work in a busy administrative environment Experience of using various forms of information technology in work-related activities. Experience working in the National Health Service (NHS)
Skills and aptitudes Essential
Good understanding of general office working procedures Good working knowledge of relevant Microsoft office packages i.e. Word, Excel, Outlook.
Personal Qualities & attributes Essential
Good organisational skills Ability to use own judgement in a range of alternative situations/ deadlines Able to sustain meticulous attention to detail Good level of verbal and written communication Good interpersonal and listening skills Able to handle difficult and distressing situations effectively Able to compose correspondence and reports Able to work as part of a team.
Others Essential
Able to influence others
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Certificate of Sponsorship Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).
From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).
Employer details Employer name Royal Free London NHS Foundation Trust
Address Pond Street, Royal Free Hospital
London
NW3 2QG
United Kingdom
Employer's website https://www.royalfreelondonjobs.co.uk/ (Opens in a new tab)