About this role
Job summary
Retail Maintenance Technician
Field based Cambridgeshire & East Anglia
Permanent Contract
Hours: Part time 21 hours per week, 3 days per week
Working Wednesday plus 2 days over a 5 day working week
Salary:
£27,783.70 FTE per annum, pro rata for part time
Annual salary shown based on a 35 hours per week, full time equivalent (FTE) Final annual salary will be calculated on a pro rata basis to reflect 21 hours per week contracted hours, which amounts to £16,670.22 per annum / £15.26 per hourAnnual Vehicle Allowance:
£1560 FTE per annum, pro rata for part time
Annual Vehicle Allowance shown based on a 35 hours per week, full time equivalent (FTE) Final Annual Vehicle Allowance will be calculated on a pro rata basis to reflect 21 hours per week contracted hours, which amounts to £936.00
* Business mileage expenses will be reimbursed *
Essential requirements
Current, full, valid driving licence Access to a reliable vehicle and willingness to use it for business travel (business mileage expenses will be reimbursed) Experience in construction, property maintenance or a recognised trade Applicants will ideally have access to their own basic toolkit and be willing to use it for routine maintenance and repair tasks. For clarification of the tools typically included within a basic toolkit, please email [email protected].
Main duties of the job
Working alongside our Retail Facilities Manager, you'll be responsible for carrying out a wide range of planned and reactive maintenance tasks across our shops. No two days are the same. One day you may be completing repairs or decorating a shop, and the next you could be carrying out fire safety checks, supporting a new shop opening, or helping maintain outdoor areas.
What you'll be doing
Carrying out planned and reactive maintenance across our retail estate Undertaking minor repairs including carpentry, plumbing, decorating and general building maintenance Completing health and safety, fire safety and maintenance checks Supporting the upkeep of shop interiors and exteriors to ensure they remain safe and welcoming Assisting with maintenance requirements for new shop openings and refurbishments Working with volunteers and external contractors where appropriate Maintaining accurate records of maintenance activities and inspections
You'll need:
Experience in general building maintenance, construction or a recognised trade Knowledge of materials, methods and tools used in construction, repair or maintenance work Good understanding of health and safety requirements Strong problem-solving skills and attention to detail Good communication and IT skills A flexible approach and the ability to organise and prioritise work
Interview Date: 27th August 2026
About us
Comprehensive range of benefits:
Free onsite parking & subsidised meals at our hospices Pool car provided when working in the community Employee health cash plan & wellbeing support schemes NHS pension - continuation if already contributing Enhanced Annual leave Entitlement - 27 days + 8 UK Bank Holidays Additional holiday purchase scheme AVIVA pension package up to 7% Employer Contribution including Life Assurance Free eye tests & cycle to work scheme
East Anglia's Children's Hospices (EACH) supports families and cares for children and young people with life threatening conditions across Cambridgeshire, Essex, Norfolk and Suffolk.
At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.
Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.
Job description Job responsibilities
In conjunction with the Retail Facilities Manager, responsible for both routine exterior and interior maintenance of EACHs retail units throughout East Anglia. As well as ensuring all remedial maintenance is carried out within all retail units, undertaking Health & Safety and Maintenance tasks.
Responsibilities
Review the Facilities Maintenance Log and individual email account at least daily, manage/complete all reactive Repair or Request tasks within the predetermined timeframe, ordering parts required as necessary with Retail Facilities Manager and update Log.
Manage/ complete all proactive Planned Preventative Maintenance and Routine Maintenance tasks in accordance with their designated frequency (daily, weekly, monthly, etc), as per the Maintenance Schedule and ensure all reports/checklists are completed, reviewed and all required actions reported to Retail Facilities Manager.
Undertake Property inspections in conjunction with the Retail Facilities Manager, identifying any issues, repairs or advisory works or recommendations for the general upkeep of the property.
Carry out minor plumbing repairs, carpentry, building work and general maintenance.
Carry out maintenance tasks in new shops, prior to opening.
Change light bulbs, check appliances and carry out such minor electrical repairs as are within the post holders competency, experience and legislation limitations.
Complete all decorative and painting works as required to ensure all building areas maintain appropriate standard within branding guidelines.
Undertake external maintenance and caretaking, such as painting, gardening, fence panels, & gutters as appropriate to ensure the necessary upkeep of the grounds and ensuring safe access and exit.
Communicate with local volunteers to plan their volunteer time to assist in the maintenance of buildings and support with developing their skills and knowledge.
Advise on the necessity of bringing in outside contractors and to supervise their work as far as appropriate, completing all necessary paperwork/checks on arrival on site prior to the commencement of their work.
Undertake administrative record-keeping in relation to maintenance works including but not limited to communication of works, completion of relevant logs, updating ticket system in a timely manner and internal team updates.
Research replacement parts required to resolve plant/equipment faults, place order for parts with Retail Facilities Manager, travel to supplier stores to collect items as necessary/ requested.
Assist Retail Managers with fire emergencies and evacuation procedures, testing and setting of smoke/heat detectors/emergency lighting/fire extinguishers as required by legislation and record in fire log book.
In conjunction with the Retail Facilities Manager carry out remedial works including but not limited to fire safety checks, Health & Safety checks and audits for all EACH shops.
Provide practical support to retail teams in maintaining fire safety standards across the estate, working in line with organisational policies, procedures, and current legislation.
Assist managers by offering guidance on fire safety requirements, promoting good fire safety practices, and supporting staff with fire safety awareness where required.
Liaise with internal teams and external contractors to help ensure fire safety systems and equipment are maintained, and that any issues are reported and resolved promptly.
Person Specification
Qualifications Essential
Knowledge of materials, methods and the tools involved in the construction or repair of buildings or other structures Understanding of the problems which may be found in older buildings Up to date knowledge and good understanding of relevant Health & Safety issues and legislation
Skills & Abilities Essential
Ability to complete maintenance tasks accurately and safely Able to organise and prioritise work Ability to work collaboratively with colleagues, volunteers and contractors. Ability to manage and prioritise own workload effectively. Ability to adapt to changing work demands, locations and maintenance priorities while maintaining high standards of safety and quality. Ability to communicate effectively with colleagues, volunteers, contractors and shop teams Ability Microsoft packages including email, teams, word and excel to record and manage maintenance tasks. Ability to identify practical solutions to maintenance issues
Experience Essential
General maintenance or building experience including carpentry, plumbing and electrical
Desirable
Working knowledge of relevant legislation A qualification in a construction trade A qualification in a relevant construction trade or equivalent practical experience.
Other Requirements Essential
Current, full valid driving license Own vehicle available for business use
Desirable
Access to own basic toolkit and wiliness to use it for routine maintenance and repair tasks
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name East Anglia’s Children’s Hospices
Address 29 High Street
Ely
CB7 4LQ
United Kingdom
Employer's website https://www.each.org.uk (Opens in a new tab)