About this role
Job summary An exciting opportunity has arisen for an experienced and dynamic leader to join NELFT as Head of Mental Health Services (Band 8B). This pivotal role offers the chance to shape and deliver outstanding mental health services, ensuring high-quality, safe, and person-centred care for our communities across North East London.
As Head of Service, you will provide strategic and operational leadership across a portfolio of mental health services, driving continuous improvement, service innovation, and excellent patient outcomes. Working closely with clinical leaders, operational teams, commissioners, and partners, you will play a key role in delivering NELFT's vision for integrated and recovery-focused care
Main duties of the job
Provide visible and effective leadership across mental health services. Deliver high-quality, safe, and financially sustainable services. Lead service transformation and quality improvement programmes. Ensure performance targets and operational objectives are achieved. Develop strong partnerships with stakeholders across health, social care, and the voluntary sector. Support and develop multidisciplinary teams to achieve their full potential. Promote a culture of inclusion, continuous learning, and clinical excellence.
About us
NELFT NHS Foundation Trust provides mental health and community services for over 4.9 million people living in the London Boroughs of Waltham Forest, Redbridge, Barking and Dagenham, Havering, and across Essex.
We work to ensure our patients, their friends and family, feel confident that their health needs are well met. With an excellent reputation for research and development, our skilled health professionals are at the cutting edge of evidence-based innovation, opening up the possibilities for better ways of working and delivery of care.
Job description Job responsibilities
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About You You will be:
An experienced senior manager with a proven track record in mental health services. Skilled in leading complex services and managing change. Experienced in performance, workforce, and financial management. Passionate about improving outcomes for service users and carers. An exceptional communicator who can build strong relationships at all levels. Committed to the NHS values and delivering compassionate, person-centred care. EDIT THE BELOW AND ADD JOB DESCRIPTION Our Values 2025 - 2030
Working with our colleagues, patients and carers we have co-produced three new values that we aim to embed within our culture here at NELFT. They are:
We are kind. We are respectful. We work together with our communities. These three values help us to strive to provide the best care by the best people.
Please see the attached job description and person specification for more information about this role and working at North East London NHS Foundation Trust. We encourage you to refer to this when completing your application.
We welcome your application even if you do not meet all the criteria listed in the person specification. Please apply as soon as possible as some posts close early to limit the number of applications.
ADD CONTACT DETAILS FOR CONTACT /. INFORMAL CHATS OR VISITS
NAME Joanne Guerin
JOB TITLE Assistant Director CONTACT NUMBER 07944113232 EMAIL [email protected]
Person Specification
Qualifications Essential
Relevant Qualification required.
Experience Essential
Please refer to the Job description attached.
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name NELFT North East London Foundation Trust
Address Church Road Health Centre
Harold Wood
Essex
RM3 0SH
United Kingdom
Employer's website https://www.nelft.nhs.uk/ (Opens in a new tab)