About this role
Job summary
Eastgate Medical Group is seeking an experienced and enthusiastic Healthcare Assistant to join our dedicated team, working approximately 20-25 hours per week.
This is an exciting opportunity to be part of a thriving, patient-focused practice, providing care across our three welcoming sites in Hornsea, Aldbrough, and Spring Bank, West Hull. If you enjoy variety in your working day and take pride in delivering high-quality patient care, we'd love to hear from you.
As a valued member of our clinical team, you will play a key role in delivering a wide range of patient services while providing essential support to our Practice Nurses and GPs. You'll have the opportunity to make a real difference to patients' health and wellbeing, working alongside experienced and supportive colleagues in a collaborative environment.
We are looking for someone who is compassionate, flexible, and committed to providing excellent patient care. In return, you'll become part of a forward-thinking practice that values teamwork, professional development, and delivering outstanding healthcare to our local communities.
Main duties of the job
As a Healthcare Assistant, you will support the clinical team by delivering a range of patient care services, including taking blood samples, recording observations such as blood pressure, height and weight, performing ECGs, administering B12, and supporting diabetic health checks. You will assist GPs and nurses with clinical procedures, maintain accurate patient records, support chronic disease management programmes, and help ensure high standards of infection prevention, patient confidentiality, and health and safety are maintained at all times.
About us
Eastgate Medical Group is a large organisation based in Hornsea with other sites in Aldbrough and Hull (Hastings Medical Centre). As part of the Yorkshire Coast and Wolds PCN in East Yorkshire and Symphonie PCN in Hull, we are a forward-thinking organisation striving to provide high quality patient care.
We are led by 9 GP-Partners, with support from Advanced Clinical Practitioners, Nurse-Prescribers, Long-term Conditions Nurses and Healthcare Assistants.
The Nursing Team is led by our Nurse Manager and includes experienced Practice Nurses and Healthcare Assistants. Although we provide services across three practice sites, we work as one team, supporting each other to deliver high-quality patient care.
We are proud of our collaborative, friendly, and highly respected nursing team. Team members are given excellent training and encouraged to develop the confidence and skills to work independently, while always having the support of experienced colleagues nearby whenever needed. Whether it's advice on a challenging blood draw, assistance with a clinical procedure, or simply an extra pair of hands, help is always available. Most importantly, you'll be joining a team with a genuine sense of camaraderie, where everyone works together to achieve the best outcomes for our patients.
The clinical team is supported by trained Care Navigators, Dispensers and Administrators.
We encourage and support the personal development of staff and are looking for the right people to fit with our team.
Job description Job responsibilities
Key Responsibilities:
Taking blood specimens and preparing for laboratory testing, completing relevant paper and electronic request forms
Taking manual BP and pulse measurements
Testing urine samples, and accurately recording the information in patient records and passing to relevant clinician
Taking measurements of height and weight
Performing ECGs and recording in patient records
B12 injections
Diabetic health checks
Setting up procedure trolleys for doctors
Assisting doctors and nurses as required
Carrying out patient interviews in relation to memory assessments and others as required
Anticoagulation monitoring
Accurate and consistent record keeping
Call and recall systems in operation for chronic disease management programmes and retinal screening
Collecting and entering clinical information onto computer templates in accordance with GMS contract requirements
Occasional chaperone for doctors carrying out intimate examinations
Maintaining supplies of specimen bottles, containers, request forms
Maintaining supplies of vaccines and other items as requested
Cleaning and sterilising equipment (minimal as now single use)
Maintaining IP&C standards and assisting the Nurse manager/Deputy Nurse manager with implementing any changes.
Co-ordinating collection of clinical waste and supply of related equipment
Ensuring health and safety and infection control procedures are observed
Ensuring patient confidentiality is observed
Attending such training courses as may from time to time become available and be deemed appropriate by the practice
Other duties clinical and non-clinical deemed necessary and appropriate
Person Specification
Skills Essential
Good clinical skills and confidence in delivering routine healthcare interventions Excellent communication and interpersonal skills, with the ability to build rapport with patients and colleagues Ability to maintain accurate patient records and handle confidential information appropriately Good IT skills Good organisational skills and attention to detail Ability to work independently and manage workload effectively
Desirable
Knowledge of clinical computer systems used within Primary Care Relevant Healthcare Assistant qualification and/or Care Certificate
Qualifications Essential
GCSEs (or equivalent) in English and Mathematics at Grade C/4 or above or equivalent experience
Desirable
NVQ level 2 in health and social care or equivalent experience Qualified in phlebotomy
Experience Essential
Experience of working as a Healthcare Assistant, Healthcare Technician or in a similar patient-facing healthcare role.
Desirable
Experience of working within General Practice or a Primary Care setting Experience supporting chronic disease management programmes and vaccination clinics
Behaviours Essential
Compassionate, caring and patient-focused approach Commitment to infection prevention, health and safety, and continuous professional development Professional, reliable and committed to maintaining high standards of care A team player who is willing to support colleagues and contribute to a positive working environment Flexible and adaptable, with a willingness to work across all Eastgate Medical Group sites
Disclosure and Barring Service Check This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.
Employer details Employer name Eastgate Medical Group
Address 37 Eastgate
Hornsea
East Yorkshire
HU18 1LP
United Kingdom
Employer's website https://www.eastgatemedicalgroup.nhs.uk (Opens in a new tab)