About this role
Summary:
We are seeking a highly skilled and motivated Workday HR Technical Lead to join our dynamic team in India. As a key member of our HR IT team, you will play a crucial role in optimizing and maintaining the Workday Human Capital Management (HCM) system. The ideal candidate will have expertise in Workday integrations, have a deep understanding of HR processes, strong analytical skills, and a proven track record of successfully implementing and supporting Workday solutions.
Technical Skills
Inbound and Outbound EIBsCore Connector Worker (CCW), Core Connector "x" (various) (including vendor specific templates)Workday Studio Inbound/Outbound (SOAP, RAAS, WD API, Third Party API,Effective and Non-Effective dated custom objects)Document TransformationWorkday Extend (PMDs, Scripts, ABOs, Custom Business Processes, Orchestration)Workday Integrations:
Manage Workday Integrations that are built on Enterprise Integration Builder (EIB) and Data Transformation, Custom Report and Calculated Fields, Workday Studio (Inbound/Outbound), XSLT, Payroll Integration (PICOF/PECI), Core Connectors (Inbound/Outbound/WECI), Web Services, Workday ExtendWork with various third-party vendors including Payroll Vendors, Learning ProvidersExpert in different APIs including SOAP (Workday Delivered/Third Party), REST (Workday Delivered/WQL), RAASExperienced in Creating and Maintaining different Security Groups including Integration, User Based and Role Based GroupsExperienced in end-to-end implementation through different phases including Discovery sessions, Planning, Documentations, Build, E2E testing, Deployment and HypercareReporting and Analytics:
Design and generate customized reports and dashboards to support HR and business decision-makingUtilize Workday reporting tools to extract and analyze HR data for various stakeholdersWorkday System Configuration:
Basic Configuration knowledge on any two Core HR, Absence, Time tracking, compensation modules with Compensation are preferable as one of the modules.Basic implementation knowledge on maintaining business process configurations, security settingsSystem Optimization:
Collaborate with HR stakeholders to identify opportunities for process improvements and system enhancements Analyze current HR processes and propose innovative solutions to maximize the effectiveness of the Workday system
User Support and Training:
Provide ongoing support to end-users, addressing system-related inquiries and issuesDevelop and conduct training sessions for HR and other relevant teams to ensure efficient and effective use of the Workday system
Data Management:
Manage data integrity by conducting regular audits and implementing best practices for data governanceWork on data migration and integration projects to ensure seamless flow of information across the organizationSystem Upgrades and Maintenance:
Stay informed about Workday updates, releases, and new featuresPlan and execute system upgrades, ensuring minimal disruption and maximum utilization of new functionalities
Collaboration:
Collaborate with cross-functional teams to understand requirements and implement solutions that align with organizational goalsCompliance and Security
Ensure that the Workday system is in compliance with relevant data protection and security regulations.Monitor and address any security vulnerabilities or risks related to the Workday system Total experience of 5-8 yearsBachelor's degree in Information Technology, Business Administration, or a related fieldProven experience as a Workday HCM system analyst, with in-depth knowledge of Workday Integrations, reporting, configuration and customizationStrong understanding of HR processes and best practicesExcellent analytical and problem-solving skillsEffective communication and interpersonal skillsAbility to work independently and collaboratively in a team environmentExperience with data management, reporting, and analytics within the Workday platform.Knowledge of relevant data protection and security regulationsWorkday certification is a plusIf you are a detail-oriented and proactive individual with a passion for optimizing HR systems, we invite you to apply for this exciting opportunity to contribute to the success of our organization. At Freshworks, we have fostered an environment that enables everyone to find their true potential, purpose, and passion, welcoming colleagues of all backgrounds, genders, sexual orientations, religions, and ethnicities. We are committed to providing equal opportunity and believe that diversity in the workplace creates a more vibrant, richer environment that boosts the goals of our employees, communities, and business. Fresh vision. Real impact. Come build it with us.