About this role
Sales & Rental Operations Coordinator Location: Charlotte, NC (Onsite - Corporate Office) Job Type: Full-Time | Day Shift | Monday – Friday Compensation: $47,500 – $52,000+/ year (Based on experience) + Full Benefits & Profit Sharing About the Role & WMH Solutions Are you an organized, detail-oriented professional who excels at managing order details, keeping teams synchronized, and moving projects forward? WMH Solutions is a premier material handling company serving businesses across the Southeast for over 35 years. With 11 branches across NC, SC, TN, VA, GA, and AL, we support operations relying on forklifts, heavy equipment, fleet rentals, parts, and industrial service. We are hiring a Sales & Rental Operations Coordinator to serve as the central hub managing order processing, rental contract coordination, fleet inventory, and cross-departmental communication at our Charlotte corporate office. Keep the Southeast Moving with WMH Solutions What You’ll Do (The Impact) As our Operations Coordinator, you will manage behind-the-scenes logistics, billing details, and contract execution to ensure flawless customer delivery. Order Processing & Contract Management: Review, process, and track customer orders for new, used, and rental equipment. Manage lease agreements, purchase orders, invoices, and sales contracts. Rental & Fleet Coordination: Assist with rental contract setup, stock list tracking, trade-in processing, equipment delivery scheduling, and warranty registrations. Cross-Departmental Liaison: Act as the main communication bridge connecting Sales Representatives, Service Technicians, Rental Managers, Customers, Leasing Companies, and Manufacturers. Billing & Administrative Support: Support order accuracy verification, invoicing reports, gross profit review, and vendor record management. Customer & Branch Support: Provide rapid administrative response for urgent customer inquiries, branch order updates, and overflow support for sales teams.