About this role
To manage and lead a secretarial and administration team to provide excellent secretarial and administrative support to both internal and external clients to ensure the smooth running of the firm. Lead and manage the secretarial team to enable high performance Allocate, delegate, and balance workloads in line with capability and capacity Ensure appropriate cover, including holiday planning Act as first point of contact for office and administrative matters Attend and coordinate operational and service line meetings Ensure efficient administrative processes and drive continuous improvement Lead, manage, and support the administration team to ensure the efficient day‑to‑day running of the office/service line Allocate and prioritise workloads, taking into account team members’ skills, experience, and capacity Monitor service delivery to ensure administrative support meets the needs of internal and external clients Liaise with partners, managers, and technical teams to support workflow planning and deadlines Identify opportunities to improve administrative processes and efficiency Support recruitment, induction, training, and ongoing development of administration staff Maintaining and supporting facilities supervisor regarding landlords and tenants of buildings